Ana B.
Great Experience
I have only good things to say! I loved the product I ordered. It was packaged well, arrived in excellent condition, and was delivered on time.
We are the leading luxury Brazilian Cosmetics Distributor representing Brazilian premium beauty products. All our products are certified by ANVISA, the Brazilian Health Government Agency and we are Officially Licensed Sellers of most Brazilian Premium beauty brands.
Bkeratin Professional (bkeratinstore.com) has 355 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Ana B.
I have only good things to say! I loved the product I ordered. It was packaged well, arrived in excellent condition, and was delivered on time.
Papaoso
I bought a product, and they sent me a different one of lower value.
Jane B.
El envío rápido y la orden sin inconvenientes.
Edna N.
Super fast delivery
Response from Bkeratin ProfessionalOct 7, 2026
Dear Customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for choosing our company ❤✔ I am always at your disposal to clarify any questions! Best regards, Paola V.
Adrianne K.
I STILL HAVE NOT RECEIVED MY ORDER WHICH WAS PLACED WEEKS AGO
Response from Bkeratin ProfessionalJul 17, 2026
Hello, We sincerely apologize for the delay and understand your frustration regarding your order. Please know that we are doing everything we can to help and ensure that your package is delivered as soon as possible. We have been actively following up with the carrier and keeping you updated because we want to find a solution for you. Unfortunately, the current situation is related to the carrier’s delivery process, and we are also depending on them to resolve the issue and complete the delivery. We truly appreciate your patience and understanding while we continue working to get your order to you. Kind regards, Paola V.
Pedro R.
Siempre excelente
Response from Bkeratin ProfessionalJun 12, 2026
Dear Customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for choosing our company ❤✔ I am always at your disposal to clarify any questions! Best regards, Paola V.
Halyna
I didn’t get my order
Response from Bkeratin ProfessionalApr 13, 2026
We’re very sorry for the delay and any inconvenience caused. According to the tracking information, your order has already been delivered. If you are still unable to locate the package, please contact us directly so we can investigate further and assist you as quickly as possible. We’re here to help. Paola V.
Thiary B.
I really love this product, I has been using it for long.
Response from Bkeratin ProfessionalFeb 20, 2026
Dear Customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for choosing our company ❤✔ I am always at your disposal to clarify any questions! Best regards, Pamela A.