BJ's RestaurantsReviews of bjsrestaurants.com

I have been here 1 time but this location the people were sweet they were helpful and the desert was awesome tyall

I came into BJ’s with a friend a couple weeks ago for the first time and we sat at the bar for happy hour. The service was horrible. The pizza was good but it didn’t have enough sauce. The bartender bought me more sauce, but it came out cold. He was in a hurry to leave And didn’t give us good service. I came in today and I met Denise. She smiled and welcomed me and told me my carryout will be ready shortly. We had a really nice conversation and I appreciate her talking to me while I was waiting. My pizza came out so amazingly good. I ordered sausage and onion and she asked me what kind of onions. I thought that was awesome. She is an asset to your restaurant. Seriously I’ve been in the restaurant business for over 40 years and Denise is definitely one of the best in biz. Thank you for having her at the front. Her smile is contagious too. I will be back because of her. Wendy Boyles.

We had a group meeting of a dozen there on 6/4/23 and both the food and service were outstanding. Braden at the front desk was efficient in getting us a table, Elka's seating courtesy caught my attention, and Autumn's handling of separate checks was both patient and pleasant. I know their names only because I asked when I was impressed. My meal of a prime rib sandwich was also quite good, so I am taking the time to affirm they are doing something right. We'll be back after future meetings. Thanks.

A COUPLE OF DAYS AGO WE ATE AT THE BJs RESTAURANT IN NEW BRAUNFELS TX. OUR SERVER ROBERT M. (#274) WAS ONE OF THE BEST SERVERS WE HAVE EVER HAD ANYWHERE. HE WAS ON TOP OF EVERYTHING WE ASKED FOR. THE FOOD WAS ALSO GREAT. THANK YOU ROBERT

BJ's service was excellent. Wide variety menu options. Generous portions. Good value for price of items. Great Bar and Delicious Deserts. Very Courteous and Knowledgeable Staff

Excellent food, fast service, fair prices. Best of all, outstanding wait staff. We'll return.

I placed an order through Grubhub and never received it. They cancelled my order 45 minutes AFTER it was due to be delivered. They said the restaurant closed early and the driver was unable to get my food. I spoke to the manager at BJ’s and found out that was not the case. My food was made and the driver did not pick it up before close. He was very patient (I was so upset) and treated me with complete respect. He said this type of issue is not uncommon with 3rd party delivery services unfortunately but I could tell he genuinely felt terrible. He mailed a gift card to me and offered to treat myself and my co-workers to a complimentary meal at the hospital where we work. He even said they would personally deliver it. Even though it certainly wasn’t his responsibility or duty to offer anything I truly appreciated the fact that he listened and did whatever he could to repair the customer/establishment relationship. The food is so uniquely delicious and the company really cares about the customers satisfaction. I predict they will be serving my community for a very long time and I will do my best to send lots of business their way! Nicely done BJ’s!

Good evening to everyone that work for the BJ'S Restaurants CustomerCenter.I do hope that all of yous are doing ok smile.Also I do hope that all of yous will have a very very very wonderful day on Monday when all of yous come to work from the weekend ok smile.In ending I like to say that two of your very very Staff members listed below are always such very Professional Helpful and so very Caring to me and all others and yes I say always this JOB WELL DONE ok smile.Last of all the names of the two people listed below. ********************************************* Millie Cayton Gabriel Piatti ********************************************* Finally also both of the names stated above are always very very Positive Role Models for all young and old workers in what I call the very busy Working World ok smile.Now last of all both Millie and Gabriel are always such very Positive Representatives for BJ'S very very wonderful Restaurant located at 5510 E Broadway Blvd, Tucson,AZ, that both of them work for and the Phone # for BJ'S is below. ( 520-512-0330 ) ok take care smile. Sincerely, Morris W Conway Jr