J.G.
Awful Treatment
I reached out to their sales team numerous times. The first time I received a response asking how many users were in my company. When I told them 23 they stopped replying. I was looking to switch us over from LastPass and it was evident that we weren't a large enough client for them to even get a response. We then contacted a competitor, received a reply within two hours, and had three calls with them to answer our questions and help us transition over. Beyond disappointed by their treatment.
Response from BitwardenSep 6, 2023
Hi J.G. Thank you for your feedback. Please let our team know if there is anything else we can do to support your evaluation.



