BitwardenWith an open source, end-to-end encrypted approach to password management, Bitwarden empowers enterprises and individuals to securely store and share sensitive data. Accessible from any location, on any device, Bitwarden can be deployed in cloud-based and on-premise environments. Strengthen your security with MFA, vault health reports, enterprise policies, and event logs. SSO, SCIM, and directory service integrations make it easy to integrate Bitwarden into your enterprise environment.
Bitwarden (bitwarden.com) has 359 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Claim this listingInternet & Software · El Monte, California
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Showing 64 reviews with 1 star · Clear filters
R C.
Unable to access my vault contents for over two weeks now, engineers “investigating”. Had to swap to another provider as there doesn’t seem to be a great deal of urgency. Paying subscriber too, really disappointed. Can log in fine but because of a bug, I’m assuming over 200 credentials and OTP codes are gone. I did a backup, that didn’t work either.
None Of Y.
Can't get anyone to respond from customer service, just emails saying they will respond "shortly" been waiting an hour. Reddit representative asked for a ticket number and to DM him, but he has not responded. Customer service is nonexistent
Ulrike G.
Wollte gerade ein Konto erstellen und schon beim erstellen wurde das Masterpasswort nicht erkannt. So ein Theater
HaraldSiebelist
Anmeldung in der App trotz richtigem Passwort nicht möglich. Manchmal auch die Anmeldung auf der Webseite. Browser App lässt sich nicht installieren. Unbrauchbar! Support nur auf English und unverständlich.
winston S.
They deleted my post on the forum for simply suggesting to fix a bug after I wasted my money on their garbage app. Terrible support, they don't care about their customers.
Md Jamrul M.
This password manager has been a frustrating experience, even compared to other free versions. The support team was unable to resolve my issues, leaving me extremely dissatisfied with the product. Despite requesting a refund, my request was denied. The app is highly unreliable—when you save your Facebook password and later log in or change it, the app retains both the old and new passwords without properly updating, leading to confusion. Furthermore, when trying to create a new account and generate a password, the app fails to save the generated password. Overall, this app and its customer support have been deeply disappointing.
Sheila Q.
Extremadamente deficiente el sistema de recuperación de contraseña, no me creo que en aras de la seguridad, el aplicativo no tenga una forma de restaurar la contraseña maestra de forma segura y acaba dejándote sin cuenta a la mínima, obligándote a cerrarla y solicitando de nuevo todas las contraseñas allí guardadas...
barryt
Trying to import passwords from other password managers. Ended up with a lot of duplicates so exported the list from Bitwarden and ran it through a de-duplicator (which Bitwarden does not do). The resulting file is now too big to import back in to Bitwarden. Bitwarden support's response on the issue was terrible.