bistroMDReviews of bistromd.com

Customer service was terrific!! Answered all my questions in a helpful and polite manner. Thanks for making it easy to being a customer

On 6/6/2024 Bistromd.com took over $89.00 from my Visa but I was then sent 4 emails and 2 texts that I had things in my cart! I never ordered the food!! Im trying to get my money back. Today is 6/11/2024. I'm so very upset! Don't trust!! Karin Knott

Just started the program and got an unexpected call from costmer service agent Emily to my delight. She was awesome and made my concerns truly cared about. Emily didn't rush me, we had a real girl to girl talk. If this is just the start, the rest of the journey will be awesome!

I feel the need to mention my exceptional experience with Bistro MD Customer Service phone line. Twice I made calls for help on different questions I had. I was truly impressed by the courteous, knowledgable and professional service I received from the two agents that helped me. Good service deserves acknowledgment.

I ordered the diabetic plan and the food was awful! The eggs were watery, the sauces were bland and the meats were chewy.

Of course it is convenient to have meals prepared and ready to heat & eat. I had no problems with delivery, and even when I substituted a couple of meals I got what I'd asked for. The quality of ingredients is pretty high, for example the meat is the real thing, not glorified lunch meat. Freezing, thawing, heating takes away from the appearance and flavor of the food quite a bit. I can also say that there ended up being more meals that I didn't like than meals that I did like. I think a lot of the seasoning of certain dishes was not to my taste. Portion size would have been adequate if the food was more satisfying. I would not bother to add the extra snacks either, as most were just not that good.

This food is disgusting!!! I contacted them on their website to cancel the subscription because the food is soo gross, but they sent out this nasty food to me anyway- they would not accept this food back and refused to give me a refund - now I am stuck with 2 weeks or more of horrible food that I probably can’t even give away!!! They do not give a guarantee on their food and that is the reason why!!! :/

I really enjoyed almost all the food options. They were tasty and very filling. The snacks were blah but that's how protein packed snacks are. If you are committed to losing weight, this is definitely a good choice. A lot of good options.