bistroMDReviews of bistromd.com

A friend of mine recently discontiued her subscription with Bistro MD due to an issue she had with a delivery of food. She filled out her menu as required but upon receipt of the food it was not what she ordered. Upon calling your customer service to complain they gave her a song and dance and told her that she did something wrong. The customer service rep (female) was extremely condesending on the phone and when my friend asked to be credited for that particular order she was told no. I understand mistakes can be made both on your side as well as the customer's side. Your customer service reps should at least try to resolve an issue and keep the customer rather then push them away. I am still a subscriber and do not receive all of my order confirmation emails. With my last two orders I only received one confirmation email. It's not rocketscience to improve customer service. You just need the right players on your team to keep the customer satifisfied

Bistro MD allows me to keep my daily intake under 1300 calories with the confidence that I am getting proper nutrition. I do not like all their entrees equally so love the opportunity to select each meal that is sent to me. When I started using Bistro MD that option did not exist. Now each week I can have Carolina Pulled Pork for lunch 4 or 5 days a week if that's my choice! Truly, though, the food is really well-prepared and delivery is always on time without drama. I have been a customer of theirs for several years now.

These meals are tasty and nutritious. They are REAL food which is something I never thought possible in "frozen foods" not your typical "frozen food" I would recommend this delivery meal program to anyone especially if you want to save time but still eat well.

The first week was fabulous! I lost 10 pounds!! Ya! Until you eat normal food (still watching what I ate) then by Monday you have gained all back but 2-3 pounds... Then the meals get worse, the veggies are always overcooked and mushy... Puke! The other thing that really makes your stomach turn is they over use cumin. Eww nasty and you just cant take it by week three. At this point you have finally lost the rest of the weight but now don't loose any more and you throw at least half your meal in the garbage. If you decide to do this program... Choose the seven day and hopefully they will lay off the cumin and stop over cooking their veggies!

Bistro MD has pretty good food. Some are too spicy like the rubs. Some meals had corn and potatoes like white potato fries and I don't think those empty calories should be on the menu the website was not helpful. The convenience was nice to have food for three meals it would be a good menu for Shut-ins.

I find the food very good & full of variety. You'll be able to customize your meal plan if there is something you would prefer not to have served. I'm slowly starting to lose weight & have more energy. I look forward to ordering & seeing what's new. At the same time I look forward to sitting down, enjoying my meals & snacks portion controlled, The customer service is excellent & you'll have an immediate answer to any questions. My only concern for me personally is having too much salt. They can send you low salt meals but then you lose the variety.They're within the FDA guidelines but I'm one that never used the salt shaker & natually just kept my salt intake low.

I appreciate the Gluten free menu. I have been looking for a gluten free program that is easy to use and healthy. I have found it with BistroMD. I like most of the food with the exception of the quinoa which is really inedible. I no longer order any meal with that in it. I also would like to see more variety in breakfasts. A gluten free waffle, pancake or bagel would be nice. The pureed cauliflower is gross and I throw it away. But I love the carrots, green beans, and eggplant, etc. I thought that I had ordered the snacks this week, however, they did not come with my delivery. I reordered for next week and I hope snacks will be with my delivery. Overall, I am very happy with the quality of the food. I am also pleased with the healthy way it is prepared.

Breakfast and lunch are mostly well made, tasty filling meals. Dinners fall woefully short of being edible and satisfying, most are thrown away partially eaten. I don't order snacks because they are loaded with chemicals. Be awesome if BistroMD had a breakfast & lunch option, I'd stay on longer as a client. Finally, the web page interface is improving: but I still encounter glitches where the menu does not reset. Although time consuming and frustrating phone calls to customer service, particularly Chris, have been helpful.