BirdieTee Reviews | Read Customer Reviews of birdietee.com

BirdieTee Reviews | Read Customer Reviews of birdietee.com

BirdieTee reviews

189 approved reviews, newest moderated first

Brian
Oct 31, 2025
Customer service is terrible
Customer service is terrible. It would take too long to explain all the things but they ask for customers name and then put it on the shirt my mom bought for me. Acted like they were gonna help fix the issue and then said if I bought another one they would be happy to put my name on it. Really, no kidding! Your website should be more clear and don't play people.
Response from BirdieTeeNov 4, 2025
Dear Brian Williamson, We’re very sorry to hear about your experience and truly appreciate you taking the time to share your feedback. After carefully reviewing your order #BGT11147, we can confirm that this item was processed and delivered correctly, and it was not a customized product. It seems there may have been some mix-up with a different order, and we’d be happy to help clarify any confusion. Our support team has already reached out to you via email to assist further — please kindly check your inbox (and spam folder just in case). Thank you again for your feedback. We truly value your time and will continue improving our service and communication clarity. Warm regards, Customer Service Team
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Beth K.
Oct 30, 2025
Cheaper than I expected
Cheaper than I expected. Will only wear this as pajamas and not out in public. Disappointed as I bought one for a gift too.
Response from BirdieTeeNov 1, 2025
Dear Beth, We sincerely apologize for the product you received not meeting your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" or leave your email address for us to proactively get in touch and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department
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Dino C.
Oct 30, 2025
Easy to deal with
Easy to deal with
Response from BirdieTeeNov 1, 2025
Hi Dino, We're delighted to read your fantastic review of our product and customer care services! It's heartwarming to know that you're happy with your experience at Birdietee. We're committed to providing the best service possible, and your feedback motivates us to keep up the good work. Should you need anything in the future, feel free to contact us anytime. Thank you for choosing us! Best wishes, Customer Support Department
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Kieth G.
Oct 29, 2025
Did a great job on the shirt.
Did a great job on the shirt.
Response from BirdieTeeNov 1, 2025
Dear Kieth, Thank you for taking the time to leave a positive review about our product and customer service. We appreciate your kind words and are delighted that you had a great experience with Birdietee. Our team strives to deliver excellent service, and it's rewarding to know that we succeeded in making you happy. If there's anything else we can do for you, please don't hesitate to let us know. Warm regards, Customer Support Department
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J R P.
Oct 25, 2025
I was skeptical but everything worked out
I was concerned when the tracking looked like it wasn't moving but eventually the tracking showed continual change. Great communications. Trust them!
Response from BirdieTeeNov 1, 2025
Hi J R Piel, Wow, we're beaming with joy after reading your glowing review of our product and customer care at Birdietee! Your satisfaction is our ultimate reward, and we're thrilled to have met your expectations. If you have any friends or family looking for similar products or services, we'd be grateful if you recommended us to them. Thank you for choosing us and for being an amazing customer! Best wishes, Customer Support Department
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George G.
Oct 25, 2025
Wworst ever experience I ever had with…
Wworst ever experience I ever had with ordering a golf shirt online I never received my shirt and after numerous back and forth conversations and empty promises I had to file a stop payment for never receiving any item at all
Response from BirdieTeeNov 1, 2025
Dear George, We sincerely apologize that the shopping experience did not meet your expectations and for any inconvenience this issue has caused. To better assist you with resolving this matter, kindly reach out to us via email at "[email protected]" or leave your email address for us to proactively get in touch and provide support in resolving this issue. Thank you for bringing this to our attention, and we look forward to resolving the matter promptly. Best regards, Customer Support Department
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George C.
Oct 25, 2025
paid for express order came 2 weeks late
paid for express order came 2 weeks late
Response from BirdieTeeNov 5, 2025
Dear George Carmi, We’re sorry to hear there was some confusion about your delivery time, and we truly appreciate your feedback. After checking your order, we can confirm that it was delivered within 10 days, which falls within our standard timeline. All of our products are made to order, meaning we don’t keep stock on hand — each item is custom-produced once it’s placed. This process typically includes 3–5 business days for production and 3–6 business days for express shipping. We completely understand that this might not have been clear at first, and we truly appreciate your patience and understanding. If you ever need any assistance, please feel free to contact us at [email protected]. We hope to have the opportunity to serve you again in the future with an even smoother experience. Warm regards, Customer Service Team
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londonkeith
Oct 25, 2025
Should Be Called EagleTee
The entire experience was top shelf. From shopping to ordering to receiving to product quality. The team at BirdieTee creates a great customer experience!
Response from BirdieTeeNov 1, 2025
Dear London, We're over the moon to receive your positive review about our product and customer service. It's fantastic to know that you're happy with your Birdietee experience. Our team works hard to ensure every customer has a seamless and enjoyable journey with us. If you need any further assistance or have any suggestions, please feel free to share them with us. Thank you for your support and for being a valued customer! Sincerely, Customer Support Department
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