David D.
Ordered a shirt
Ordered a shirt. Company says it was held up in shipping per quote "USPS is experiencing system-wide disruptions due to the exceptionally high volume of packages, combined with routine maintenance and additional security checks. As part of this, certain parcels have been temporarily held for verification, and unfortunately your shipment is among those affected. This can cause unusual tracking statuses or extended delays." been held for 40 days now. i complained several times. They now said they will ship me aanother one and will send tracking number within 5 days. Well that timeline has passed. I would not recommend buying anything from this company.
Response from BirdieTeeNov 6, 2025
David D, We’re very sorry for the unexpected delay and completely understand how frustrating it must have been to wait for your order. The issue was caused by logistics disruptions at that time — something unfortunately beyond our control. After reviewing your case, we can confirm that your replacement order has since been successfully delivered. We truly apologize for the inconvenience and appreciate your patience and understanding. If you need any further assistance, please don’t hesitate to contact us at [email protected] — we’ll be happy to help. We truly appreciate your feedback and hope we’ll have the opportunity to serve you again in the future with a smoother, more satisfying experience. Warm regards, Customer Service Team