BirdfyReviews of birdfy.com

Response from BirdfyApr 13, 2026

Hi Marcia, Thank you so much for your kind words. We're thrilled to hear that our team was able to answer all your questions and that your order arrived on time. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy

Response from BirdfyApr 13, 2026

Hi Nancy, Thank you for sharing your experience. We sincerely apologize for the inconvenience and the delay. This is not the experience we want for you. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available 9 AM – 6 PM EST). Our team will be happy to investigate the issue and guide you through the next steps to resolve it as quickly as possible. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy

Response from BirdfyApr 11, 2026

Hi Gail, Thank you so much for your wonderful feedback and for being a loyal Birdfy customer for 3 years! It truly means the world to us to hear that our support team has consistently been able to resolve your issues quickly. Providing fast and effective customer service is something we genuinely care about, and your kind words remind us why we do what we do. We look forward to continuing to support you for many more years to come! If you ever need anything, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy

Response from BirdfyApr 11, 2026

Hi Avery, Thank you so much for sharing your experience. We're thrilled to hear that the replacement perch arrived quickly and was a perfect fit. We always strive to make things right for our customers, and it's wonderful to know we hit the mark. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy

Response from BirdfyApr 10, 2026

Hi Doug, Thank you so much for the kind words! We're thrilled to hear that you're enjoying both the product and our support team. It's always wonderful to know that we're hitting the mark on both fronts. We truly appreciate you taking the time to share your experience, and we look forward to continuing to serve you! If you ever need anything, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy

Response from BirdfyApr 10, 2026

Hi there, Thank you so much for your wonderful feedback! We're thrilled to hear you're enjoying watching and identifying the birds — we're always working to improve our AI bird identification accuracy, so we appreciate your feedback on that! It's fantastic to hear that you loved the metal squirrel proof feeder so much that you decided to get a second one! We hope the new one brings just as much joy once it's up this weekend. 🐦 If you ever have any questions or need assistance, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! Regards, Birdfy

Response from BirdfyApr 10, 2026

Hi Katharine, Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying seeing all the birds that visit your feeder — that's exactly the kind of joy we aim to bring! It's also great to know the battery is holding up well for you. We're so excited that you're looking forward to the hummingbird setup! We think you're going to absolutely love it. If you have any questions when you get it up and running, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! Regards, Birdfy

Response from BirdfyApr 10, 2026

Hi Suzette, Thank you so much for sharing your experience! We’re truly delighted to hear how much you’re enjoying your Birdfy feeder—being able to see, hear, and even identify the birds up close really makes it something special. We completely understand the squirrel situation—they can be quite determined little visitors! You might consider placing the feeder a bit farther away from jumping points like trees or fences, adding a baffle or guard, or even trying spicy bird seed, which birds can enjoy but squirrels tend to avoid. If you ever need anything else, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always here to help. Regards, Birdfy