BirdfyReviews of birdfy.com

Response from BirdfyJun 4, 2026

Hi Constance, We’re very sorry to hear about your experience — that’s certainly not what we want for you. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We want to make this right. Our email support team has already reached out to you via email to assist further, so please kindly check your inbox when you have a moment. Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team

Response from BirdfyJun 4, 2026

Hi Chuck, Thank you so much for sharing your experience! We're thrilled to hear that you're loving your Birdfy bird feeder! We're sorry to hear you ran into trouble with the camera connection initially, but we're glad our support team was able to work through it with you and get a replacement out to you. Knowing that everything is now working perfectly makes it all worthwhile! Your kind recommendation truly means the world to us. If you ever need anything in the future, please don't hesitate to reach out — we're always happy to help! Happy bird watching! 🐦 Warm regards, Birdfy Team

Response from BirdfyJun 4, 2026

Hi Elizabeth, Thank you so much for taking the time to leave your feedback! We're glad to hear that our team was quick to respond and able to provide solutions that worked for you. Delivering prompt and effective support is something we truly strive for, and your feedback means a lot to us. If you ever need any further assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Warm regards, Birdfy Team

Response from BirdfyJun 4, 2026

Hi Thad, Thank you so much for your feedback! We absolutely love hearing this! It's wonderful to know that your Birdfy Feeder 2 Pro has brought so much joy that you added the Hum Feeder Duo to your collection. Cardinals, chickadees, wrens, bluebirds, AND hummingbirds — what an amazing backyard bird community you have! Sharing those beautiful moments with relatives across the country is exactly what Birdfy is all about. We're thrilled our customer service has been there for you every step of the way. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJun 3, 2026

Hi Tammy, Thank you so much for your kind words! What a wonderful Christmas gift — we're so happy to hear that you're enjoying watching all the birds that visit! That's exactly what Birdfy is all about! If you ever need any assistance or have questions, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 3, 2026

Hi Lorraine, Thank you for your feedback! We're so glad to hear that ordering your accessory was a smooth and easy experience — that's exactly what we aim for! We hope you enjoy your new accessory and that it enhances your bird-watching experience even more. If you ever need anything else, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJun 3, 2026

Hi Jenn, Thank you so much for your kind words! We're thrilled to hear you think it's a great deal — we work hard to make sure our customers get the best value possible. We hope you enjoy watching all the amazing birds that visit your feeder! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJun 3, 2026

Hi, Thank you so much for sharing your experience! We're sorry to hear the connection issues disrupted your nesting viewing — we know how special those moments are and hate that you missed them. We're really glad that our Customer Support was able to step in and provide a solution promptly. We'll be sure to pass along your kind words to her! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team