BirdfyReviews of birdfy.com

Response from BirdfyJun 20, 2026

Hi there, Thank you so much for taking the time to leave us a feedback! We're so glad to hear your order arrived promptly and was well-packaged — we always want to make sure your Birdfy products reach you in perfect condition. 🐦 If you ever need any assistance, feel free to reach out via Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! Regards, Birdfy Team

Response from BirdfyJun 20, 2026

Hi Nadia, Thank you so much for sharing your feedback! We're thrilled to hear that everything exceeded your expectations — from the packaging to the setup and the performance of the Birdfy Metal 2 4K. It's wonderful to know the built-in solar panel and overall design are hitting the mark! We'll be sure to pass along your kind words to our customer service team. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJun 19, 2026

Hi Amy, We’re very sorry to hear about your experience — that’s certainly not what we want for you. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We want to make this right. Our support team will reach out to you via email to assist further, so please kindly check your inbox when you have a moment. Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team

Response from BirdfyJun 19, 2026

Hi Elsie, We sincerely apologize for the inconvenience this has caused. This is not the experience we want for you, and we truly appreciate you bringing this to our attention. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available 9 AM – 6 PM EST). Our team will be happy to investigate the issue and guide you through the next steps to resolve it as quickly as possible. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy Team

Response from BirdfyJun 19, 2026

Hi Dawn, Thank you so much for your wonderful feedback! We're absolutely delighted to hear that you love your feeder! It's always heartwarming to know our products are bringing joy to our customers. If you ever need any assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 19, 2026

Hi Karen, Thank you so much for your wonderful review! It truly warms our hearts to hear how much joy your Birdfy feeder is bringing you! We love that you're enjoying such a wonderful variety of birds — that's exactly the experience we hope to create for every bird lover. If you ever need any assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 19, 2026

Hi Gregory, Thank you so much for your kind words! We're thrilled to hear you found ordering so easy — that's exactly the experience we aim to provide. We can't wait for you to receive your Birdfy feeder and start enjoying all the amazing birds it attracts! If you ever need any assistance once it arrives, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 19, 2026

Hi Deborah, Thank you so much for sharing your experience! We're sorry to hear a sneaky squirrel got the better of your Birdfy's perch — they can certainly be persistent! We're really glad to hear that the replacement process was quick and easy for you, and that your birds are back to perching comfortably. If you ever need anything else, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching! 🐦 Regards, Birdfy Team