Frank K.
Love/hint of frustration
Great products, but we never have sustained network connection. Possibly with 3 different products -bird feeder, hummingbird feeder, and recently the bird bath the network comm’s failures seem to have increased exponentially. However we love-em when they work !
Response from BirdfyJun 22, 2026
Hi Frank, Thank you so much for your kind words and for being a loyal Birdfy customer across multiple products! We're thrilled to hear you love the bird feeder, hummingbird feeder, and bird bath when they're working as intended. We're truly sorry to hear about the persistent network connectivity issues you've been experiencing. We completely understand how frustrating that must be, and we take this seriously. Our team is continuously working on improving network stability across all our devices, and your feedback helps us identify where we need to focus. We'd love to help you get a more reliable connection. Please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers) so we can troubleshoot the issues specific to your setup and make sure you get the best experience possible from all three of your devices. Thanks again for sticking with us, Frank — we're committed to making it worth it! Regards, Birdfy Team