In 2020, Birdfy took flight to make birdwatching fun and easy for everyone! With a foundation in smart camera tech, we brought backyard birds straight to your device. As a sub-brand of Netvue Technologies, we used over 20 years of experience in smart home gear to create our first hit - the Birdfy Feeder. Now, we’ve expanded into feeders, birdhouses, and more, all designed to enhance your birdwatching experience by making it easy to spot, identify, and share those special moments.
Birdfy (birdfy.com) has 1,598 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
birdfy.com
Website
birdfy.com
Category
Animal Parks & Zoo
Location
Pasadena, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I have purchased the bamboo feeder and the bamboo nest duo. Both are very well constructed and high quality. All the cameras are very clear and give a good picture when viewed on a phone/tablet or even when cast to a tv screen. Both are worth the money, in my opinion.
What lets them down is the bird recognition AI. I’m constantly told I have a blackbird visiting, when it’s clearly the same blue tit/great tit that was there just moments ago. Or I get a correct notification for a collared dove, only for the next notification telling me it’s a blue jay. I’m sure this will improve with more people submitting corrections, but some of the mistakes are really obvious. Not great considering it’s a service you are paying to subscribe to
Response from BirdfyJan 6, 2026
Thank you for taking the time to share your detailed feedback. We’re glad to hear you’re enjoying the quality of the feeders, nests, and camera clarity.
We completely understand your concerns regarding the bird recognition AI. Our system learns and improves over time, especially as users submit corrections, so your feedback is very valuable in helping us make the AI more accurate. We’re continually working to refine its performance and accuracy to ensure a better experience for our subscribers.
We truly appreciate your support and patience as we continue improving the service.
RA
radek
opravdu kvalitní produkty +skvělá aplikace
opravdu kvalitní produkty + aplikace
Response from BirdfyJan 8, 2026
Děkujeme moc za vaši 5hvězdičkovou recenzi! Jsme rádi, že jste spokojeni s kvalitou našich produktů a aplikací. Vaše podpora je pro nás velmi cenná a motivuje nás neustále zlepšovat služby Birdfy.
JS
jan S.
All good
Lieferung nicht so schnell wie angegebenen, aber nach kurzer Rücksprache, konnten sie einen Grund nennen und das Problem wurde gelöst.
Alles super!
Response from BirdfyJan 8, 2026
Vielen Dank für Ihre 5-Sterne-Bewertung! Wir freuen uns, dass wir das Lieferproblem klären konnten und Sie mit unserem Service zufrieden sind. Ihre Rückmeldung bedeutet uns viel und motiviert uns, weiterhin unser Bestes zu geben.
DE
Dee
I love my Birdfy products
I love my Birdfy products. I had an issue with one and they were not able to correct it so I got a full refund. I currently have 6 Birdfy cameras that double as home security. Keep up the great customer service and wonderful products.
Response from BirdfyJan 8, 2026
Thank you so much for your 5-star review! We’re thrilled to hear that you’re enjoying your Birdfy products and the experience they bring. We truly appreciate your support and feedback—it means a lot to our team and helps us continue improving. We look forward to bringing you more joy and great moments with your feeders and cameras! Thank you again for being part of the Birdfy community.
TG
Twana G.
All of the Birdfy products are excellent!
All of the Birdfy products are excellent and all well built. Birds love them. And, they are a great company to deal with if you need customer service, they are very reasonable & understanding.
Response from BirdfyJan 8, 2026
Thank you so much for your 5-star review! We’re thrilled to hear that you’re enjoying your Birdfy products and the experience they bring. We truly appreciate your support and feedback—it means a lot to our team and helps us continue improving. We look forward to bringing you more joy and great moments with your feeders and cameras! Thank you again for being part of the Birdfy community.
WM
William M.
Horrible to hook up to the internet
Birdfy might look like a fun product, but the setup is a nightmare if your home uses modern Wi‑Fi. The camera only works on 2.4 GHz, and the app refuses to connect if your phone is on 5 GHz — even if your router supports both. Most routers today combine 2.4 GHz and 5 GHz into one network name, so Birdfy constantly throws “wrong password” or “5 GHz not supported” errors even when the password is correct.
To get it working, you have to dig into your router settings, split your Wi‑Fi bands, rename networks, or walk far away from your router just to force your phone onto 2.4 GHz. No other smart device I own requires this much hassle.
If you’re not comfortable changing router settings or dealing with band steering, expect a frustrating setup experience. Birdfy should make this clear in their marketing, because the 2.4 GHz limitation is a major barrier for most households
Response from BirdfyJan 5, 2026
We’re very sorry for the frustration you experienced during setup. We completely understand how inconvenient it can be when connecting to 2.4 GHz Wi-Fi on modern dual-band routers.
Please note that Birdfy cameras are designed to work on 2.4 GHz networks for optimal stability and range. We do provide guidance in the app and support materials, but we understand it can still be challenging in some home network setups.
If you need assistance, our support team is happy to guide you step by step—please contact us at [email protected]
. We truly appreciate your feedback and will continue exploring ways to make setup as smooth as possible for all customers.
AB
Amanda B.
The Ai Detection is a GAME CHANGER
The Ai Detection is a GAME CHANGER . No weird monthly fees, just immediate. Satisfaction of knowing who’s visiting your feeder. We were blown away with how easy it was to install and use! I have several bird feeders in the past, this one takes the cake !
Response from BirdfyJan 8, 2026
Thank you so much for your 5-star review! We’re thrilled to hear that you’re enjoying your Birdfy products and the experience they bring. We truly appreciate your support and feedback—it means a lot to our team and helps us continue improving. We look forward to bringing you more joy and great moments with your feeders and cameras! Thank you again for being part of the Birdfy community.
JR
Jorge R.
It’s true. Netvue BIRDFY are The GOAT
I don’t usually write reviews, but I felt genuinely compelled to write one for this product—because I am absolutely happy, satisfied, and content with this purchase. In fact, everything about it far exceeded my expectations.
My mother is 82 years old and absolutely loves birds. Lately, though, she hasn’t been going outside very much. I tried getting her actual live birds for the house once—which turned out to be a terrible idea—so I eventually realized something important: she loves watching birds, but she doesn’t want to own birds.
I wanted to give her something that would bring that joy to her daily life without requiring her to go places she doesn’t feel like going anymore, such as bird sanctuaries or long bird walks. That’s when I started looking more seriously into bird feeders.
While researching different options, I came across something I didn’t even know existed: a Smart Bird Feeder. With Christmas coming up, I immediately thought, This is perfect. What was originally meant to be a relatively small Christmas gift turned into one of the best gifts I’ve ever given my mother. It also gave me something meaningful—an opportunity to be creative and complete a small project, which is something I truly love. That, to me, is the real love behind the gift.
During my research, one name kept appearing over and over again as the best on the market: NETVUE BIRDFY. It didn’t matter whether I was using Google, AI tools, reading reviews, or watching YouTube videos—including unbiased videos that were not sponsored or affiliated—Birdfy consistently stood out. I ultimately chose the Birdfy Feeder 2 Pro.
I went with the single solar powered camera version, which has been perfect. It’s great to know that if I ever want to add a second camera, which I will be doing now, the feeder already includes the bracket needed for that—so upgrading later is easy.
One of the biggest deciding factors for me was the app. My mother struggles with phones, apps, and technology in general, and I absolutely needed something she could use without frustration. I can honestly say Birdfy completely delivered on this. Their reputation for creating a simple, intuitive app is 100% deserved.
My 82-year-old mother, who normally has issues with almost every app, has had zero problems using the Birdfy app—and she loves it. That alone makes this worth every penny.
What makes it even better is that I also have access to the app and camera, which turns this into a gift for both of us. I get to watch the birds too—and beyond that, the feeder also doubles as a discreet backyard security camera, which gives me tremendous peace of mind.
The motion detection is excellent. It doesn’t waste alerts on things like pets, but it very reliably detects birds and people. If a human enters the area, it will absolutely be picked up. I love that it adds an extra layer of protection for my mom in a way that doesn’t look like an obvious security camera.
The ability to open the app and instantly view live video at any time is incredible. And the camera quality? Outstanding. The night vision is so good that you can barely even tell it’s night vision—it doesn’t have that old, grainy look at all. The image quality is sharp, clear, and impressive day or night.
If you’re on the fence because you think this might be too expensive, think again. You truly get what you pay for here. Honestly, the price feels more than fair for the quality, technology, and experience you’re getting.
The feeder itself is beautifully designed—modern, sleek, and almost like a piece of Italian modern furniture. It looks futuristic and very well thought out. My only concern (and this is minor) is long-term durability of the plastic in extreme heat. I live in Texas, where summer temperatures regularly exceed 100°F, and I hope the plastic holds up well over time.
I did not purchase the metal seed guard initially, though I plan to. I will say that I think it should really come standard rather the plastic one but it’s still nice that the option to upgrade exists.
One small tip for anyone considering this: I chose hulled bird seed (no shells), and it makes a huge difference in keeping things clean and mess-free. Highly recommended.
The packaging, instructions, and overall presentation were excellent—clean, thorough, and clearly the result of a lot of thought and effort. This product feels refined and perfected.
I genuinely don’t feel the need to look elsewhere anymore. Not just for this feeder—but for this category in general. From this point on, Birdfy has earned my loyalty. This will be the only company I buy bird feeders from in the future.
Most importantly, thank you for creating something that truly makes people happy. You brought joy into my mother’s daily life, and that means more to me than I can express.
Thank you, Birdfy.
Response from BirdfyJan 8, 2026
Thank you so much for your 5-star review! We’re thrilled to hear that you’re enjoying your Birdfy products and the experience they bring. We truly appreciate your support and feedback—it means a lot to our team and helps us continue improving. We look forward to bringing you more joy and great moments with your feeders and cameras! Thank you again for being part of the Birdfy community.