Shaneen
My duo is now a single without notification
Worked for 6 months then, it stopped sending notifications. One of the two cameras stopped working. I can watch on live view, one camera, but it's a Duo. Chatted online, just asking what I could buy to fix. They want everything but your first born before they told me "it can't be fixed". Now I wait to see if my $219 Birdfy will be replaced.
Response from BirdfyJan 9, 2026
We sincerely apologize for the frustration you have experienced. This is not the level of service we aim to provide. Please email us at [email protected] with your device ID and a description of the issue, and we will personally look into your case to ensure it is resolved fairly and promptly. Thank you for bringing this to our attention.



