Wendie W.
I am so disappointed
I am so disappointed. The birdhouse is useless. Doesn’t hold the WiFi. Doesn’t hold a charge. Only works when it is inside my house. As soon as I move it outdoors it looses contact. Why doesn’t it have an antenna like the feeders. Not worth the $$$.
Response from BirdfyFeb 15, 2026
Hi Wendie, Thank you for bringing this to our attention. I’m truly sorry to hear about your experience, and I completely understand how disappointing this must be. This is certainly not the experience we want you to have and please accept our sincere apologies for the inconvenience this has caused. We genuinely want to make this right for you. I’ll be sending you a follow-up email shortly so we can take a closer look at what’s happening and work together toward a proper solution. We truly appreciate your patience, and we’re committed to assisting you through this. In the meantime, if you need real-time assistance, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always here to help.



