BirdfyIn 2020, Birdfy took flight to make birdwatching fun and easy for everyone! With a foundation in smart camera tech, we brought backyard birds straight to your device. As a sub-brand of Netvue Technologies, we used over 20 years of experience in smart home gear to create our first hit - the Birdfy Feeder. Now, we’ve expanded into feeders, birdhouses, and more, all designed to enhance your birdwatching experience by making it easy to spot, identify, and share those special moments.
Birdfy (birdfy.com) has 1,598 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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1,598 approved reviews, newest moderated first
Michael E B.
Great fast service
Response from BirdfyApr 6, 2026
Hi Michael, Thank you so much for your kind words. We're thrilled to hear you had a great experience with our service. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Kind regards, Birdfy
Kim C.
Love my feeder as do my feathered friends! I so enjoy seeing those bashful birds at the feeder such as the occasional parrot. Daily visitors include cardinals, chickadees, tufted titmouse, all varieties of woodpeckers, finches and sparrows, blue jays, crows..... all stop by for a nibble. The Perch is readily accessible and accommodates all. Including the occasional squirrel .
Response from BirdfyApr 4, 2026
Hi Kim, Thank you so much for this wonderful review! It sounds like your Birdfy feeder has become quite the popular hotspot! Cardinals, chickadees, tufted titmice, woodpeckers, finches, blue jays, crows — what an incredible variety of visitors, and even the occasional parrot and a sneaky squirrel! We're so happy to hear that the perch is working well for all your feathered (and furry!) guests. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy
Ernest H.
I'm still setting up my Birdfy feeder and buying accessories so ask me later
Response from BirdfyApr 4, 2026
Hi Ernest, Thank you so much for choosing Birdfy! We're excited for you to get everything set up and we'd love to hear your thoughts once you're all settled in. In the meantime, if you have any questions or need help with setup or accessories, don't hesitate to reach out — we're always happy to help! 🐦 Regards, Birdfy
Donald P.
Would have given 5 stars but I could not delete the ant moat from the cart. I did not want to pay $14.25 for something I didn't want.
Response from BirdfyApr 4, 2026
Hi Donald, Thank you for sharing your experience. We sincerely apologize for the inconvenience this has caused. This is not the experience we want for you, and we genuinely want to make this right. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available for US customers, 9 AM–6 PM EST). This will allow us to look into the issue and work toward a solution as quickly as possible. Our team will be happy to guide you through the next steps. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy
Lucy
Clear, easy to follow set up instructions. Beautiful photos!
Response from BirdfyApr 4, 2026
Hi Lucy, Thank you so much for your wonderful feedback We're thrilled to hear that the setup instructions were clear and easy to follow — we work hard to make the experience as smooth as possible. And we're so glad you're enjoying the beautiful bird photos! If you ever need any assistance, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching!🐦 Regards, Birdfy
Dayna S.
Incredible service! Outstanding products!
Response from BirdfyApr 3, 2026
Hi Dayna, Thank you so much for your kind words! We're absolutely thrilled to hear that you're loving both our service and products. Feedback like yours truly motivates us to keep delivering the best experience possible! If you ever need anything, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Warm regards, Birdfy
customer
The set up and initial operation were fine, but since then customer service has disappeared. I originally was able to chat with a person, then it switched to a bot, now it says unable to load chat after several attempts over days. Email has not been returned. I finally called the number and it said no one can take your call, try again later. I'm hoping they will see this review and take action.4.14 Update. As noted by others, the Birdfy response ignores my complaint. I can't get a response from Customer Support; email is not returned, chat doesn't work (not that I want a generic AI Bot response), and every time I call, it says can't take the call, email us or call again. Reducing to one star. I don't even have a product issue, just some follow-up questions. How hard is it to answer a question?
Response from BirdfyApr 3, 2026
Hi, Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration this situation has caused. This is not the experience we want for you, and we genuinely want to make this right. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available for US customers, 9 AM–6 PM EST). This will allow us to look into the issue and work toward a solution as quickly as possible. Our team will be happy to guide you through the next steps. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy
Jason T.
I decided to go exclusively with Birdfy feeders and cameras. The video quality is truly amazing. The feeders are sturdy and smartly designed. Customer service responds quickly and works to thoroughly address whatever the customer needs. I will continue to use Birdfy feeders. I started with 1 feeder and I am now up to 14, and I give them as gifts now too.
Response from BirdfyApr 3, 2026
Hi Jason, Thank you so much for this wonderful feedback! It truly made our day to hear how much you're enjoying your Birdfy feeders and cameras. Going from 1 feeder to 14 is absolutely amazing — you're a true Birdfy champion! We're so glad our video quality, feeder design, and customer service have met your expectations. And the fact that you're gifting them to others means the world to us — there's no greater compliment than recommending us to the people you care about! We look forward to continuing to support your bird-watching journey. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy