Birch Gold Group Reviews | Read Customer Reviews of birchgold.com

Birch Gold GroupReviews of birchgold.com

4.7329 reviews
Investments & Wealth
309 Court Ave, Suite 809, Des Moines, Iowa

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Birch Gold Group

About Birch Gold Group

America's Top Choice For Physical Precious MetalsOur reviews reflect the experience of our thousands of satisfied customers. Discover how you too can protect your savings.Request a Free Info KitBirch Gold Group helps Americans diversify their savings with physical gold and silver. Purchase precious metals for physical delivery, or rollover an IRA or 401(k) into a Precious Metals IRA.Our dedicated, in-house team will help you through every step of the process, so that you'll feel informed and educated about the decision that you make for your purchase. Following your purchase, our customer relations department is always available to answer your questions.Birch Gold Group is A+ Rated with the Better Business Bureau (BBB), AAA Rated with the Business Consumer Alliance, and has thousands of satisfied customers. Learn more about our company at the following links. Visit Birch Gold Group Request a Free Info Kit5-Star Customer ReviewsPrecious Metals IRAsWhy Precious Metals?

Birch Gold Group (birchgold.com) has 329 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: birchgold.com
Website: birchgold.com
Category: Investments & Wealth
Location: Des Moines, Iowa
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 90% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Birch Gold Group reviews

329 approved reviews, newest moderated first

Tomi N.
Mar 27, 2025
Great experience
Our experience went smooth! Everyone very knowledgeable and helpful and answered all our questions ! Will definitely stay in touch and will refer to them thank you for everything !
Response from Birch Gold GroupMar 31, 2025
Hi Tomi, Our team works diligently to ensure our process is streamlined and educational, making sure to answer any questions to keep you well informed throughout. Your feedback lets us know we met the mark with you and we’re thrilled to hear you had such a great experience with us! We look forward to being a reliable resource for you and encourage you to give us a call if there is anything else we can assist you with!
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Donald Y.
Mar 25, 2025
Great experience!
The staff was knowledgeable, friendly. They walked me through every step and made sure i was completely informed. I am very pleased with my experience.
Response from Birch Gold GroupMar 31, 2025
Hi Donald, Thank you for sharing your feedback with us! We are committed to providing education, exceptional support, and simplifying the process for investing in precious metals. It’s truly a delight to hear how pleased you are with our service and that we met expectations with you! We are only a phone call away, so please feel free to give us a call if there is anything else we can assist you with!
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Joe S.
Mar 20, 2025
Worst investment I could have made.I…
Worst investment I could have made.I told the rep. that I just wanted to preserve my initial investment not looking to make a lot of money he recommended coins and a small amount of bullion which I agreed.After three years of constant loss of value of my 200K initial purchase today I closed the account 174K.Buying coins on the advice of the rep was one of the worst mistakes I have made.
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customer
Feb 19, 2025
I know many patriots recommend Birch and I will as well.
I know many patriots recommend Birch Gold so I decided to check them out. I was very pleased with the customer service. I was given facts and options. I never felt pressured. When I made the decision to purchase the representative was very knowledgeable and helped me get my goal in line with what was available. I know sometimes when everyone is jumping on the wagon it can be a wait but I really felt it was very reasonable wait.
Response from Birch Gold GroupMar 28, 2025
Hi Customer, Providing education and helping our customers accomplish their precious metals goals is vital to us! We are overjoyed to hear we were able to deliver a timely and pressure-free transaction for you. Thank you for taking the time to share your journey with us! We are only a phone call away, so please don’t hesitate to reach out if we can provide any further assistance.
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Christopher C.
Feb 18, 2025
Great customer service with a…
Great customer service with a knowledgeable team that took the time to explain the process to me and to guide me through it.
Response from Birch Gold GroupFeb 28, 2025
Hi Christopher, Having a streamlined process with a team that’s ready to provide top-notch support is the standard here at Birch Gold Group! We thank you for taking the time to let us know we made a positive impact on you. If there is anything else we can do for you, please feel free to give us a ring!
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Casey C.
Feb 14, 2025
Very Helpful Staff
Very helpful staff. Walked me through the investing process and what to expect. Appreciated the friendliness and willingness to answer all of my questions. Satisfied customer. Casey C.
Response from Birch Gold GroupFeb 20, 2025
Hi Casey, Thank you for your kind words! We understand that staying informed and knowing what to expect about your investment is crucial. Our team is always eager to answer any questions you may have and provide regular check-ins at each step. We’re thrilled we were able to accomplish that with you! Your satisfaction means a lot to us, and we encourage you to give us a call if there is anything else we can do for you.
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Julie
Feb 13, 2025
Great customer service
Great customer service. Everyone was so knowledgeable and helpful! Julie S
Response from Birch Gold GroupMar 4, 2025
Hi Julie, Your kind words are appreciated! It’s awesome to hear we provided you with an excellent experience overall. Please feel free to give us a call if we can assist you further!
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Kristi Jo L.
Feb 13, 2025
Was quite possibly the easiest thing to…
Was quite possibly the easiest thing to do they especially Guy Arturo was very helpful and explained a lot! I still have a lot to learn and may call him again for some advice! I just invested in November II believe so not that long ago but first experience was A+ Highly recommend if even little interested in diversifying 401k to call them for information!
Response from Birch Gold GroupMar 4, 2025
Hi Kristi, It’s great to know that Guy’s insights and knowledge were a valuable resource for you! Having a simplified and streamlined process is essential to us and we’re grateful you let us know we met that mark. Our team is always here to provide helpful information to make sure you are confident in your decisions. Please don’t hesitate to reach out to us, we look forward to serving you again in the future!
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