BiOptimizersReviews of bioptimizers.com

Response from BiOptimizersAug 29, 2020

Dear Jonathan, We greatly appreciate you taking out the time to leave us your feedback. We are happy that you love our products, and we are sad to learn that you were dissatisfied with your ordering experience on our website, and we apologize for any inconvenience caused. Our upsell discounts are offered in order to encourage and assist people who have already made a purchase and would like to get more products that they may need at a cheaper cost. Nonetheless, our web team is working on ways to improve our website and overall ordering experience. We currently have a 'Take me to my invoice' button on our check out page that takes you straight to your invoice and bypasses all upsells. If you have any further questions or concerns, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be very happy to assist you immediately.

Response from BiOptimizersAug 29, 2020

Dear Sherry, Thank you for leaving us your feedback. We always send an email containing tracking information as soon as an order ships out, to the email provided. The tracking number always reflects the estimated delivery date. If you did not receive your email with tracking information please contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to sort this out for you. Take care and enjoy the rest of your day!

Response from BiOptimizersAug 25, 2020

Dear Rachel, We greatly appreciate you taking out the time to leave us your detailed feedback. We are so sorry to learn that you were dissatisfied with your ordering experience on our website, and we apologize for any inconvenience caused. One of our health concierges will be following up with you right away regarding this issue, we want to make sure we provide a much better resolution with regard to your subscription. We will be in touch. Take care and enjoy the rest of your day.

Response from BiOptimizersAug 25, 2020

Hi Grace, Thank you for taking the time to leave your feedback. We are so sorry that you experienced that, and we sincerely apologize for any inconvenience caused. We did have some issues last week, but we have it all under control now and the website is running smoothly. We hope to serve you better in the future and If you still have questions/concerns or need further assistance with this issue, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you. Take care and enjoy the rest of your day!

Response from BiOptimizersAug 25, 2020

Hi Stephen, We appreciate your valuable feedback. We are so sorry that you were dissatisfied with your ordering experience. That being said, our web team is constantly looking into ways to improve our website and overall ordering experience as we continue to work towards ensuring the satisfaction of our customers. If you have any further questions/concerns or need assistance with this issue, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you. Take care and enjoy the rest of your day!