BiOptimizersReviews of bioptimizers.com

Response from BiOptimizersSep 7, 2020

Dear Daniel, Thank you for sharing your feedback with us. I am showing that your order was placed 2 days ago on Saturday, the 5th of September. All orders placed over the weekend typically ship out on Monday morning however, due to the Labor Day holiday, our warehouse is closed today. Your order will be shipped tomorrow morning being Tuesday, 8th of September. As soon as it ships, our warehouse will send tracking information to your email address. Also, can you please check your spam folder to see if your order confirmation went to spam because it is highly unusual for you not to have received an order confirmation email from us. I hope that clears everything up. If you have further questions, please email us at [email protected] or call us on 1-800-719-2467, and one of our happy health concierges will be happy to assist you immediately. Take care!

Response from BiOptimizersSep 7, 2020

Dear Chris, Thank you for leaving us your feedback. We are sorry to learn that your experience was not a pleasant one for you. Can you please email us at [email protected] or call us on 1-800-719-2467, and one of our happy health concierges will be happy to assist you with resolving this issue immediately. We will be looking forward to hearing from you. Take care and have a great day.

Response from BiOptimizersSep 7, 2020

Dear Nicole, Thank you for taking out the time to leave us your review of your ordering experience. We are sorry to learn that it was not a pleasant one for you. I want to assure you that this was most likely a system glitch and not false advertising as we have lots of customers who have benefited from this discount. Please email us at [email protected] or call us on 1-800-719-2467, and one of our happy health concierges will be happy to assist you with resolving this immediately. Take care and have a great day.

Response from BiOptimizersSep 7, 2020

Dear Ranka, We appreciate you taking out the time to leave us your review of your ordering experience. We are sorry to learn that it was not a pleasant one for you. We are glad however that you love the products. Our web team is currently working on ways to improve the overall ordering experience on our website, and we look forward to serving you better in the future. Please email us at [email protected] or call us on 1-800-719-2467 if you have further concerns, and one of our happy health concierges will be happy to assist you immediately. Take care and have a great day

Response from BiOptimizersSep 7, 2020

Hi Mea, Thank you for sharing your feedback with us. We are sorry to learn that you were dissatisfied with your ordering experience on our website, and we apologize for any inconvenience caused. Our upsell discounts are offered in order to encourage and assist people who have already made a purchase and would like to get more products that they may need at a cheaper cost. We actually currently have a 'Take me to my invoice' button on our check out page that takes you straight to your invoice and bypasses all upsells. Our web team is also working on ways to improve the overall ordering experience on our website. We hope you choose to continue to do business with us. If you have any further questions or concerns, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be very happy to assist you immediately.