BiOptimizersReviews of bioptimizers.com

Response from BiOptimizersApr 23, 2021

Hello Kristina, Thank you for taking the time out to leave us a review of your experience. We are sorry to learn that you are dissatisfied with the delivery speed and cost. These are simply the shipping and handling charges applied by our logistics and distribution services, which include end-to-end tracking of each shipment. We are currently assessing alternative shipment options for both domestic and international shipping, but these are the charges were required to apply at this time. We apologize for any inconvenience caused. Please know that we value and appreciate your business with us and if you have any further questions or concerns, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you. Take care and enjoy the rest of your day! My very best regards, Ann-Marie Happy Health Concierge BiOptimizers

Response from BiOptimizersMar 22, 2021

Dear CJ, We appreciate you taking the time to leave us your review of your ordering experience. We are sorry to learn that it was not a pleasant one for you. We sincerely apologize for any delays you encountered with your order shipping out as well as any difficulties you had with contacting us. You may have misunderstood our return and refund policy. BiOptimizers will accept a return of unopened bottles of the product(s) within 365 days of purchase. If you have purchased multiple bottles, in order to qualify for a full refund (excluding any shipping and handling charges) you would need to return all but one of the bottles unopened. Read full return policy here: https://bioptimizers.com/bioptimizers-refund-policy/ We truly appreciate your business and will be happy to assist if you have further concerns. You can reach us via email at [email protected] or call us on 1-800-719-2467. Take care and have an awesome day. My very best regards, Ann-Marie Happy Health Concierge BiOptimizers

Response from BiOptimizersFeb 25, 2021

Hello Ashley, Thank you for taking the time to share your feedback. We are sorry to learn that you are unsatisfied with the product(s) you purchased. There are a few reasons why you may not be seeing the desired results. If you could email us at [email protected] or call us on 1-800-719-2467, one of our health concierges will be very happy to look into your dosage and regimen while taking the product(s) in order to determine if there are ways to optimize your results. Take care and enjoy the rest of your day. My very best regards, Njideka Happy Health Concierge BiOptimizers