Tim A.
Still not sure if the product is right …
Still not sure if the product is right for me but my appointment yesterday with Will straightened out a few problems. I used it today as directed but I did have one shockingly painful episode. It appears that the positioning of the electrode cuff is VERY prone to operator(?) error, and the penalty for error seems pretty severe. It shocked the daylights out of me. After I hurriedly hit the kill switch and rotated the cuff slightly it worked fine but honestly I was very hesitant to retry the training program for fear of having a repeat experience. We'll see what tomorrow brings.
Response from Bioness Medical, Inc.Jul 12, 2017
Hi Tim- I'll check in with your clinical specialist, Will, and make sure everything is configured correctly. We apologize for any errors in your configuration, you shouldn't be experiencing any discomfort at all. Thanks for taking the time to provide feedback! Please let us know if there's anything else you need. Sincerely, The Bioness Web Marketing Team



