Biolife Plasma ServicesReviews of biolifeplasma.com

I really liked this company up until I had leg cramps during a donation and had to be taken off the machine early. So I lost maybe 5 to 7 ml of blood that wasn't returned. Because of this they deferred me for 8 weeks. Luckily they have competition in town. Guess after somewhere around 390 donations without error heaven forbid something goes slightly wrong on my end.

Biolife uses deceptive marketing to get you in. Also it would seem that no 2 Biolife locations are on the same promotion schedule. They offer a $100 buddy referral promotion. Turns out there are many things that can disqualify a referal, but they don’t tell you that until after your referral has given plasma twice! In fact the referral I sent to them made sure to give them my name on 3 different occasions to make sure I was credited! After his 2nd donation, no money was put on my card. I called there on 3 occasions and no one returned my call until my referral went down there and raised hell, telling them how he gave them every opportunity to tell him he was not qualified each time he donated, but no one said a thing except, ok yes we have your friends name and we put it in the computer. That’s just not cool. They lost 2 donors over this. Not good business. All that time we believed they would send me the $100 bonus like they said they would.

I’ve been donating for about 4 years. I use to get incentive's, now they continue to knock my pay down. 140 was great. Then it went to 125, then 115, and now 100. I would think they would pay the ones that donate faithfully every week. Time to take a break I guess.

This company does not value you or your time. They allow bookings every 5 minutes (used to be 15), allow more physicals to be done which intrudes on you as a donor (new people jump the waiting lines), they are under-staffed and computers are down, making wait times for questionnaires, testing, bed waits, start times, and disconnect times outrageous.but they do not care. You can't get in touch with corporate and they never answer emails/inquiries sent thru the app. And the $ they pay slowly shrink to $100 per week. Find another company-you are worth thousands per bag of plasma but you get nothing but $100 and huge wait times.

This place is a joke, and if you look further into the company you will find tons if bad reviews. Bad reviews about this company providing their customers/clients with incorrect test results, contradicting test results on the same documents, poor management, absolutely horrible communication skills, they punish their customers/clients because they don't order enough supplies, they punish their customers/clients for trying to get answers from the staff that they were told to speak to. It is just absolutely ridiculous how this company or at least this location handles things. I for one won't tolerate it and am going to try to get to where others don't have to tolerate it either. The only good thing I can say about this location is that all staff other than the managers that I have come into contact with are very friendly and I was enjoying going there. This has been the only time I have ever attempted to donate, I chose to do for reasons other than getting extra money. But now due to them incorrectly filling out paper work, sending it to me, and then them refusing to give me any type of explanation or answers (which is not the proper way to run a business) it has become a mess and has made me never want to donate again. DSHS is who anyone needs to contact if they want to file a complaint as the managers at this location refuse to give you information on how to contact anyone above them to be able to get accurate information.

While plasma sales increased millions in 2023 the weekly amount received for donations has steadily decreased over the last year. Starting at 140 a week now reduced to 115. When they want to know why some have stopped participating. They know why and don't care. They are greedy just like ......... ..........,. ............ .

Was a long non professional wait for my donation. Waited in a chair for a nurse for over 35 minutes. Only for her to tell me how busy she is and that she cant even pee or take a break. Sat in a chair wating for a phlebotomist for over 15 minutes. I was not impressed. Referred someone and they couldnt get the referral code to work and said they didnt have the time to figure it out. Not sure Ill go back.

Completely understaffed, the wait time standing in line is longer than the donation itself. there should be no reason that i have to spend 2 1/2 hours there to donate. and when i finally get a seat i'm waiting 10-20 mins for them to jab the needle in my arm aggressively. I understand they're in a rush to get everyone in and out but take your time when stabbing me with that harpoon of a needle in me and when my machine is clearly going off for 25+ mins indicating that it's finished don't walk by me 5 times ignoring me when i see you clearly not doing anything. i got other things going on and other things i want to do instead of having to wait on you to yank the needle out of my arm and pretending like it doesn't hurt when you do that. other times when its slow and the staff isn't running around like some restaurant workers during a dinner rush its decent experience, i'm in and out within an hour. they should definitely need to put out some waiting chairs or something because having to stand for an hour, hour and half some nights is ridiculous.