Jason
1 star is way too many
1 star is way too many! This marks my 4th visit to this facility. I'll break this down so it's easy to understand. 1st visit. The 800 dolIar incentive persuades me to change to them. I had all documentation necessary with me. I did all the necessary paperwork and computer work. I Was turned away due to some burning necessity for a doctor's release for a surgery I had some 7 years ago. Ok fine, they "assisted" me in sending the necessary forms to my PCP, which I've only seen once, and was told to return after the weekend, on a Tuesday,after 1 o'clock. 👍. 2nd- I returned. All documentation necessary again, and I was informed I could not donate that day because my doctor had not returned his unnecessary paperwork and I had to have a physical, and their doctor was out until Thursday. I went away with nothing, again. I gave up then. I should have just stayed away. About a week or so later, they call. Good news! My doctor finally did his job. They had the release. Fine. I scheduled my appointment, with extreme apprehension. Ya know, if it was bad to start, it's probably going to stay that way? 3rd- I returned, I did the physical, all the computer crap AGAIN, they signed me back up for the incentive, and I finally got to donate. YAY! I left and walked (I have to take the bus) to Target to use the ATM. Declined. Huh? I bought a pop to see if the card even worked. I did. Cool. It's a glitch right? I understand. Called the card company. My deposit was 40 dollars. I called BioLife and they said sorry about that and they "fixed it" and would be fine in 10 minutes or so. I tried the ATM. Declined. I signed up for and was promised 90. I missed the bus by that time. I was furious. I walked back to BioLife. Spent another half hour getting it straightened out. We're all good now. Dang. 4th- Today. I was pretty excited. Had a couple bills I could catch up on and what not. Cool. I went to the computer to check in. "See associate" pops up. My gut fell through the floor. I saw something coming. So I wait and the gal asked me for my paperwork. Ya know, those same ones they've already seen and entered twice. Well, "you have to have those on the same day that you donate" I was told. Ummmmmm. So she turned me away. Absolutely lost my temper. Justifiably I feel. I'm going back to the honest side of town. It appears BioLife will make sure you don't get that incentive. Don't fall for it! It just dawned on me. It's called a bait and switch. Lots of businesses do it and get away with it because they baffle you with BS and make it look as though you are at fault.



