Bio life doesn't care about 3he doners time! Today is my 550th donation.it took 3 hours,no one has 3 hours usually..they kept putting new doners in front of me.they sY there understaffed. BIO LIFE SHOULDTELL DONERS WE ARE UNDERSTAFFED IT OULD BE DOUBLE THE TIMETODAY..
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Leah
Not worth it, they don't respect your time
The staff is really nice but the really long lines and wait times that are usually 1.5-2 hrs before getting plugged in are crazy since we have "appointments". So I cannot be 1 minute late and can't leave the room after signing in, but it takes 3 hrs to be done which is really frustrating! The money is very low for the first visit of the week so you are pressured to come back. This makes it really hard if there 25+ people waitingi n line in front of you because then you are trapped. Been going for months but it just is not worth the time and effort anymore.
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Toni
I go to lakeland biolife
I go to lakeland biolife .
They used to take people one by one when one was finished . Now they take them 6 by section this process isn’t working ! I used to be in and out around 1:30 min no later than 2 hrs now it’s 3 hrs ! Then when you go to a section by 6 even if you was first in line they hook you up sometimes last that’s could be another 15 -20 minute wait or more! Other than the wait time the people and places is nice!!
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Anna
Rejected because of endoscopy
I went to donate and ended up getting rejected the first time because i told then i had depression, so they made my doctor fill out a form basically stating , or in the words of the nurse at biolife ' to make sure your stable" (which i took offense to. I said so just because i have depression im not mentally stable enough to make my own decisions?"- absolutely ridiculous! So i unwillingly allowed them the information from my doctor and had their stupid form filled out. Then after waiting 2 weeks for them to finish going through them i was "approved" by a "physician" to move forward. Apparently they decided i COULD make my own decisions based on my 'mental health' - so ridiculouslt unnecessary in my opinion. So i finally came back to complete my physical at biolife. Which consisted of more nosey questions that should absolutely not have an effect on a person being allowed to donate. After giving them even more information about myself, ( i mean what the hell does all of this have to do with a physical blood donation to a stranger!?! American cross does better good for people and asks only necessary physical health related questions in order to donate). And several processes and physical health tests and screenings, then i go in for the "physical" which only consists of even MORE questions that required clarification, which ended up indicating that i in fact was NOT eligible to donate for a period of FOUR MONTHS because i had an endoscopy a month prior!!! ARE YOU KIDDING ME?! FOR 4 months? Why so long that is absolutely ridiculous! They told me it was because of the risk to ME that they didn't want to take away proteins i needed. I do not understand how that would even be the case?! So ridiculous to give them all off this very personal information that has zero effect on the health of my blood in any way. I was really looking forward to doing something good for people who may need it but after all if this personal questioning , from being told i potentially wasn't mentally stable enough to even make this decision for myself, to supplying these people with personal information regarding the care i was recieving, too going through the initial process they complete each time you donate, passing that portion, and then being questioned even further but then being told i was ineligible because of an ENDOSCOPY, i left feeling frusterated and over analyzed in too many ways that honestly shouldn't impact your eligibility to do something good for someone who needs it. Can't believe i wasted my time, i would suggest asking all the questions at your first visit so you do not waste your time with these people.
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luke G.
Black and white plasma nurse threw away 2 pints of my blood
OK, so what happened was the last time I donated a short woman with white and black hair split down? The middle of her head but anyway she told me the machine is breaking and do you want to tap out and I said is it gonna affect me in anyway this is the woman who is short and has white and black hair have her head is white other hair is black I asked the plasma nose what’s white and black hair is there a penalty for tapping out when the plasma leader is maybe an inch away from me impactful it was a full bottle of plasma -1 inch so basically it was a full 1 L and she asked her if there any penalty if I tap out because the plasma machine messed up again the woman assured me I’ve been doing this for 20 years, and there is no penalty whatsoever. Absolutely not. You’ll be paid the full amount and you will not be penalized for tapping out because the machine was screwing up even though the pipe bottle it was an inch from being full. so after the third time of the plasmon nurse with white and black hair at the third time, she told me that I am fine no penalties no matter what I’ve already donated 90% of the plasma so I don’t need to worry about being penalized guaranteed I do it for 20 years I promise you no problem, so I said OK ma’am, thank you I will tap out so she disconnected the plug to my blood van and she pulled out the needle and within seconds. She was at the machine and grabbed to Pints of my blood and threw them And threw them in the garbage,for my blood that I didn’t know I for my blood that I do not know
I didn’t know I needed them 2 pints of blood to my body and plasma, nurse failed to tell me that she was going to throw away 2 pounds of my red blood. He said don’t worry I’ve been doing this for 20 years I’m a professional you’re not be penalized in anyway, and she threw away 2 pints of my real wives, red blood cells, white blood cells, threw it away in the trash like garbage. That was very upsetting to watch her. Discard my blood. I always joke to people that Glasmann nurses are vampires at this time the woman with white and black hair was a real life vampire because she just threw away my blood like it was garbage. She lied to me and told me there was no penalty yet she threw away 2 pints of blood and when I came back to donate next time that week I came back to donate the woman at the front desk and help you and I said yeah I just tried to do your key off and it’s saying I need to speak with one of the people at the front desk so she said let me look it up and she said oh I see here the last time you donated blood you lost 2 pints and I said no I didn’t lose it. I was never told it was getting thrown away until it was right in front of my face going through the air into the trashcan. She said well so you lost 2 pints of blood so you’re not allowed to donate for two months so that’s nurse. Are you guys plasma want to be a 20 year professional claimed all of this BS and it was 100% be ours she didn’t tell me I was losing blood she didn’t say I will be paralyzed. She said you will not be paralyzed you will not lose anything you’re young friend dragons always you’ll be fine and there goes my blood into the garbage can before before I could say a word before I could see if they buy that it was too late so the next time I was due to donate I came back and the nurse said no you have to wait two months, so not only with my penalized for not feeling that bottle I lost 2 pints of blood. I lost 16 different times. I could’ve donated what I needed the money to survive by eating food. I was treating my blood my plasma for money, which is a very small amount is even smaller now and all I would do in return was food, one thing you need to do in order to donate you need to eat so this woman pretty much made me starve for two months . I have no food. I have to wait two months before I can donate again because I lost ability to donate. I wasn’t able to eat food or pay my rent so I ended up being homeless, forcing me to quit my job because you cannot have a job so I became homeless starving low on blood by 2 pints thing I can see in my head is some crazy, white and black haired nurse, telling me she’s a professional, I know you people don’t give a and about us but you really should give a about us donators . The company is willing to make an offer to amend the insanity caused by one of your employees which flip my life into a damn tumbles spin mad but you’re company merged with the only other plasma, donation center in Statesboro, and the reason your company did that was so that you could control the monopoly on the amount of money you paid and because of that you’re cutting the amount of money and half that she should be giving these people who are giving plasma. I want compensation for damages Or we can go to the next level. If your company forces me to get an attorney on God I will not settle out of court Class, action lawsuit against your company 9125158042 Luke Green
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Chris B.
Unprofessional nurses
Most of the staff here is great to work with, but then there are some of the nurses that need lo learn how to interact with donors.
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Emory
Employees are very sweet but I didn’t get full payment.
Employees are very kind and helped me through the donating process because I don’t do well with needles. But they shorted me $100. I referenced a friend and we went in together for her 2 sessions she needed to complete, the website and employees confirmed she only needed to go twice and tell them I was her reference and I would get the $100. I went to donate 5 times total. I stopped donating when I called and asked why I hadn’t gotten the $100 yet and the lady on the phone said management would call, they never did. So I went in to ask and they just sent me to management and then the nurse and the nurse told me my friend would have to go a third time for me to receive the $100, he didn’t know why and told both my friend and I that all of our donations were complete and good and nothing was actually wrong, the system just messed up and there was no way to fix it. To give context, I was a college student athlete and was banking on that $100 to be my gas money for my drive home because I lived 4 hours away from school. I just think there should be a better fix if someone is not getting the money they were promised from the website and the employees, instead of saying my friend has to donate a third time and it should make the payment go through but other than that they can’t do anything.
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Tim C.
I used to love this business
I used to love this business, they had great incentives and seemed to really appreciate their donors. Lately they have been playing this game where they try to see how little they can offer for donations. It was a good little second income for a while but I can’t help but think they are taking advantage now.