Biolife Plasma ServicesReviews of biolifeplasma.com

I have never been banned from a donation center. I donated regularly in Colorado and have never been treated like shit...Waco biolife, needs to do better...i respect rules and regs...when going to donate i was turned away for an exact match than waited for the amount of days they ( biolife employee) told me to and went back. I was able to donate, had my physical everything was fine , i asked ok when can i come back to do my next donation, the employee said a certain date and i was there that day...got thru the questions and finger prick and ding again an exact match ...like wth i was told i could go back that day and did...and i only donated there no where else ...so what the hell...they really need to get it straight ...so they tell me now im banned from there for "LIFE" R U FREAKING KIDDING ME!!! THE LADY WAS RUDE AND HAD THE NERVE TO SAY" THEY CAN'T TRUST ME" HUH TRUST ME ...U FREAKING TOLD ME I COULD DONATE AGAIN THAT DAY....BANNED FOR LIFE..... WELL BIOLIFE YOU NEED TO DO BETTER ..AND GET YOUR EMPLOYEES TO GET IT STRAIGHT THEY SCREWED UP NOT ME.... THEY DON'T EVEN DESERVE A STAR...MORE LIKE MINUS 10 STARS... VERY DISAPPOINTED IN BIOLIFE IN WACO , TEXAS

they can easily double or triple the payout instead of giving out a very measly $40 - $60

After allowing money to be deducted from the card, the agents(plural) simply blame the issue on the merchants and supervisors appear to be non existent, even for a call back it appears that they are now stealing money from donors and are making readjustments to accounts. These issues JUST started happening as of 9/2026. The location and staff where I frequent are great but the customer service line is useless and not necessary since information is limited and unhelpful. Why should we, the Donors wait for a merchant hold to be released when there was no transaction to begin with?! As the agents told me it's to make sure the money is there and to try using a credit option that isn't even available

Been a client over two years with a known asthmatic conditions and was able to donate! 61 years of being a non smoking asthmatic, today it was determined that because a doctors note was written as being a mild case of Asthma/COPD I’m no longer eligible to donate cause of a clerical error! My Opinion Medical staff needs better qualified members in evaluating clients medical histories! My actual rating would be -5 ⭐️⭐️⭐️⭐️⭐️

The Pensacola location is completely mismanaged. One is forced to make an appointment through the app and then one has to wait an hour+ after vitals to get to a bed. To make it worse, one must stand in a slowly moving line during this time. Also, something is wrong with their machines. I have been donating for ten+ years and have not had a single unable to return plasma after extraction. With Biolife, it happened two out of three tries. What is the purpose of forcing someone to make an appointment when the process takes two-to-three times as long as a walk-in center?

They should be prosecuted for theft by taking of people's time. I think the "nurse" believes shes playing doctor. What a joke of an establishment. DO NOT WASTE YOUR TIME OR PUT YOURSELF IN DANGER GOING TO BIOPLASMA ANYWHERE. SHE SAID A SMALL RASH ON MY FACE, I GOT GLYE ON MY FACE THAT DAY, WAS LIVER FAILURE. I CANNOT BELIEVE THEY LEGALLY GET AWAY WITH THIS.

Wow 25 gift card and a t-shirt???!!! What a joke While they get rich selling your plasma

This is the worst plasma facility ever the customer service is horrible I'm talking about the ones who actually withdraw the plasma from you I would not recommend 87th and state street to a dog I which I could take back the one star because that's what they really deserve the technicians !!!!!