Biolife Plasma ServicesReviews of biolifeplasma.com

HORRIBLE EXPERIENCE‼️ I came in at 11:10am and didn’t have someone help me until 1:10am (2 hours later). I waited two hours just for the lady to tell me that I couldn’t be helped because I didn’t have a hard copy of my social security card. I told them as soon as I entered that I didn’t have a hard copy and they said that they could still take me. They had way too many people trying to donate and very few workers so it took long for everyone. Over HORRIBLE experience and very unpleased‼️‼️ Salisbury MD

Bio life in Holland Michigan is a very unprofessional facility. My first time donating plasma, the nurse missed my vein and left a huge welt and bruise on my arm. After the procedure I was told that I was ineligible to donate because of a medical condition which they didn't tell me before my first donation. They told me that I would only be able to schedule an appointment after I was cleared in the system. I called them twice and got no return call but I was able to finally make an appointment online thinking that I was cleared to donate. Living 40 miles from the facility in Holland in drove in on my scheduled appointment and when I walked in they told me that I was ineligible to donate and had to leave. If the management can't return multiple messages to inform you of your status or other simple things then they need to be fired and replaced with competent people who can. This facility does not care about the individual and their unprofessional work ethics show it.

I just called the Lakewood location and the person answering the phones “Crystal” is extremely rude. My first two calls she didn’t even say hello but put my call on hold for 5 min. When I called the third time she admitted that it was her and gave me her name and when I suggested that she might say she’s busy to the caller and let them know she needs to place them on hold she hung up on me. I work in customer service and have for 15 years. How is this acceptable behavior for someone representing your company? If they treat you like this over the phone imagine how they will treat you in person.

Biolife plasma on Watson blvd. In warner robins is always turning everybody around for High blood pressure and high pulse!I mean it’s literally a lobby full of people with high blood pressure???I think The machines need to be checked asap!Something needs to be done there is no way everybody has high blood pressure and a high pulse at the same time!

After wasting 3 hours of my time on two separate visits, and requiring me to have a physical, they lost my confidential medical records. When I explained that I had turned them in personally, a very rude young man told me that it wouldn't matter anyway because the "doctor" would have to review something anyway.

Listed as anybody 18-69 can donate plasma. I signed up on line date of birth included date of birth and liscence Ai front door another time vital and blood work. Questioner and review and very last qualification which could have been first qualification is I am 68 years old and anybody 68 or older has to have his/her doctor fill out forms to find if I am healthy. Then why take my blood. I passed with flying colors. Will you pay for my doctors visit or maybe bloodworm or maybe different test and how often willit be necessary.

They need more staff or not take as many appointments. My appointment was at 4:50 pm and it is now 6:24 and I’m still not donating. I’ve been sitting in the chair now for 30 damn minutes..waiting!! DO NOT GO TO THIS ESTABLISHMENT! Time wasted and most of the employees lolligag!!!! Not worth the money they pay🤬

I gave one star because I signed up on line an no where on line did it say bring your social sec card, I didn’t bring mine I had my drivers license my Medicare card I am 68 but I thought I had my SS card but I didn’t, so lady had me put my SS number in commuter an she said some 3rd party would check it out, in the mean time I gave address ph number by that time 3rd party had checked my SS number an verified it, I went to another computer an they started asking questions about allergies, have you ever fainted, an for some reason they asked several questions about being in Ireland,???? Answered all those then had to see a nurse who went over my answers with me an the first five questions about HIV an Ireland where I answered No she claimed I answered yes then she said that’s why were going over this ,then she asked about my allergies told her about my allergy to latex gloves an latex powder that was opening she needed to eliminate me she said they may have latex gloves an since I was allergic to them I couldn’t give at this particular plasma donation but they is another down the street they would take me I said ok I understand what’s going on ,an can I get all my personal info erased off computer the nurse who eliminated me said no it has to stay in case I come back , asked why would I come back ,you all also have one of my finger prints ,but I was worried about my SS number an since I will not be donating at that Plasma place they don’t need all my private info, so she let me speak to the manager who was very nice an told me the FDA wants them to keep all my info so I left with manager saying she would call corporate an ask them about removing my info an I called the FDA to see if what she told me was true,,waiting on call back from FDA now other then that they were very professional an place was very clean, impressive place , but I think thy need to give test first before they get all personal info then if person passes , then sign them up .