Binance.USReviews of binance.us

Very SLOW customer service and site does not always work. Take FOREVER to set up payment method.

Was using Binance.US were I linked ACH MY Chase bank checking account were I have made every deposits directly from my personal bank.This week I contact them over a withdraw I was d trying to send back to my bank and they denied it and when I contacted through entire time email they only mention it takes 3-5 business day. Soon after my account was disabled completely from me doing anything, I contact back on why is my account is disable, and they request me to to submit a video of my self holding my Id telling them my name and email address and and read back a disclaimer. And i summit that and then they responded back to me that they care closing my account and I got 72 hours to withdraw my money, and my account is still disable we’re I’m not able to do anything they keep ignoring my emails when I let them know my account is disabled I’m not able to withdraw please activate my account so I’m able to withdraw they send me same message about I got 72 hours to remove my assets my accounts close ? I need real help, this is over 50k I got deposited from my savings account into Binance.US what can I do?

I started to use binance us. I was transferring cryptocurrency usdt. I made sure that I could receive the currency by looking up their supported assets and they supported both usdt and Tron which was the network my trade was happening over. To receive my currency I typed trc20 in order to get the exact proper address and without issue I was given one. Luckily I only transferred two small amounts which both showed up in the binance system only they wouldn't release it. Then I sent a support ticket to find out why. No response for 2-3 days. I send another support ticket to get an answer and they finally responded saying they don't support usdt over the Tron network but do support both assets just with different trading pairs. Which isn't clear to the user anywhere. Next they get to keep my money and will not send it back. I don't recommend anyone use binance. They have the worst customer service and they get to profit off of any unclear rules they decide.

They are useful for certain cryptos.... But they hold your money longer than it should. The .US system is much more limited than their other one and it's annoying. I move money rather frequently between different accounts because I want to buy new crypto which is only offered to me thru Metamask or Trust. Long story short, I deposited several thousand a month ago, and apparently I cannot transfer coins out of my account because I made a purchase. If your money is being withdrawn and cleared, you should be able to do whatever you want. Btw, they do give a warning about a 10 day clearing process.... Which is fine. But they extend it further to leverage your money. Also, this week: May 13th, 2022 these exchanges have started announcing that they can use the public's money towards their bankruptcy! If you're going to hold long, always get a hard crypto wallet like Ledger.

Stay away from this platform. I opened an account submitting all the required IDs and deposited not a big amount of money just to play around and get familiar with the functionality. Next day I was blocked without any explanation and now cannot take my money back for more than two weeks. Customer support is useless as they either copy-paste things like "thanks for being our customer" which sound like a joke or simply just don't answer. Hope they will just disappear with such attitude towards their potential customers.

Two days ago I transferred some funds from my safepal account and Binance accepted the deposit. on the same day I tried to send my funds because, due to a rare disease I suffer from, I have to buy medicines that are not on the market in Italy: I have not been able and still cannot withdraw my money which they are holding against mine will and are putting my life at risk. I specify that I suffered a fraud on my credit card and both inbound and outbound operations were carried out from Binance: obviously I had already reported the incident to the Carabinieri on April 14, 2022. Yesterday, at the request of Binance's support, I spent many hours with the relevant authorities and a Lieutenant wrote to Binance and received no communication. Today I contacted the support again which just puts me on hold without giving me any information! If my account is at risk why are they accepting deposits and not letting me withdraw my money? They are practically putting my life at risk!

Binance.US is a rip off!!! They took my money and then locked my account.

Fraud. As a legal US resident, I created an account, verified my identity, set up direct deposit, and deposited $****. The next day they blocked my account and demanded a video of me holding a DL which I sent them. The next day I got a response that they do not allow me to use their platform and I have 72 hours to withdraw funds, but they did not unblock the account. It's a f***** joke - they hold your deposit for 10 days, block your account and tell you with a smile on the face: "Now try to get your money back."