Jack
Great product, why gatekeep updates?
Great product, why gatekeep updates? I bought an MMI+ box for my BMW. Great bit of kit, fairly seamless and looks great. But why do you ask us to email you just for software updates and the "Online Software Update" requires a pin which you haven't provided in the manuals???? very odd.... This is the only thing letting it down
Response from Bimmerdirect - EuroDirectJul 16, 2025
Friend, you are not a software or hardware engineer. You do not understand the complexity behind software updates. Software updates are not made for fun and they are not cheap. They are made to make the device stable which has already been done. Your device has only been in use for 2 months so far. It is already up to date. The update pin is protected for this exact reason here. Applying random updates made for other processors will brick the device and burn the PCB board. This is electronics 101. People with your exact mindset have attempted to do this and then damaged the device permanently. To ask for software updates when this device is only 2 months old with the newest software and then attempt to enter the engineering menu without any knowledge of this area, is exactly why we have to do this. We tell you to email because 1. there is hundreds of device we make and 2. applying wrong update can brick device. It is on the website in plain english and common practice. If you want to be a software engineer, you can spend 4 years learning in University and then come back to us to apply. Your first task will be to write new software update every week or month and if you do not we will say you are "gatekeeper". You will soon quit within the first week because it is not realistic venture. Your device is up to date and stable. It is CarPlay device not engine computer, mobile phone, etc. No one will make a software update for fun or routinely when not needed, as it increases unstable performance. Your own manufacturer BMW hasn't released an update for your car in 10+ years. If you need help on specific setting config, you can of course send us question however. Most of the time people will be confused on certain area with new device and may need this. Regards Kang EDirect Taiwan

