Jacob R.
Kang extremely helpful
Spoke to Kang on the WhatsApp helpline and he was extremely helpful. Addressed my issue as quickly as possible, ran through my options and proceeded with my chosen solution straight away. Aftermarket products always make me nervous so it’s great knowing that the support and warranty is there when things aren’t 100%
Response from Bimmerdirect - EuroDirectJun 23, 2025
Hello Jacob, Thank you very much for the kind words. Kang is one of our best engineers truthfully, I am glad he was able to help you. Yes! The product warranty is long because sometimes things will happen for certain. If you need anything else in the future, of course contact us and we will take care of it! Regards Luo

