Joshua E.
The MMI did not fit into a 2016 640i
The MMI did not fit into a 2016 640i. I was unable to get a refund because I did not get it returned in under 14-days.
Response from BimmerTech FZEMar 12, 2025
Hi Joshua, We're sorry to hear about your experience. The MMI kit is fully compatible with your BMW 640i, and we’ve successfully installed it in many similar vehicles. To assist with the installation, we provided detailed guidance, including a step-by-step video tutorial. Additionally, we offered a new solution with extra cables that allow for installation without even removing the screen, simplifying the process significantly. Unfortunately, you declined this option. As for the refund, our Terms & Conditions, which you accepted when placing your order, specify a 14-day return policy, which we are required to follow. While we understand your frustration, we made efforts to offer you alternative solutions to help with the installation, such as the additional cables. Unfortunately, we cannot process the refund outside of this timeframe. If installation continues to be a challenge, we recommend using one of our professional installers. Our support team remains available should you need further assistance.


