Helping O.
DON’T WASTE YOUR TIME OR MONEY WITH…
DON’T WASTE YOUR TIME OR MONEY WITH BIMMERTECH Despite claims ,“fully integrated with the native iDrive display and controller, and feels and works like the OEM BMW Apple CarPlay”, deceptive comparisons that fail to mention MMI limitations, and a VIN checker that ensures compatibility the reality is… Not Fully Integrated: Bimmertech MMI lacked integration with my car’s cameras and parking functionality which was a safety issue and practically made parking detection and assist unusable. Glitchy: Apps would often appear as blank which would only be resolved by rebooting the MMI. Songs stopped after 30 seconds if running two apps then would restart from the beginning upon hitting play. Horrible Support: The installation documentation they sent was incorrect. Their website videos were unavailable for several days due to a Youtube account violation. “our technical support is always ready to help” -- except evenings or weekends and only by email. Clueless. For example The “workaround” idea they provided regarding cameras was to use the car’s memory functions. As the presumed experts, they should have known that wouldn’t work. This merely resulted in more wasted time for me. They simply don’t value your time and when they don’t know answers, they will essentially be having you perform field testing of their products for them. Ridiculously Overpriced: Others have posted elsewhere about the price of the MMI versus others. Here are two other example indicators as to the degree Bimmertech is gouging customers: The Panoramic Screen --- $800 for a non-touch screen taken out of a 2015 BMW. The Trim Took Kit --- $29 from Bimmertech that broke versus better quality version I got off of Amazon for $8. Make Them Whole vs Make it Right: Bimmertech makes statements like, “premium, all-inclusive service from start to finish”, so it would be logical to assume as the premium you are paying is for piece-of-mind. But you would be wrong. Rather than own up to their omissions and mistakes, Bimmertech will waste your time, hide behind their one-sided Return Policy and then play games with restocking fees and their UAE location. Bottom Line: Do yourself a favor and avoid Bimmertech. Instead, just replace the HUD itself – doing so will result in better results and cost you less time, effort, angst and money.
Response from BimmerTech FZEFeb 17, 2023
Hey Ron, Thank you for your opinion. We are saddened our products haven’t fulfilled your expectations. We think it’s worth mentioning it was an exceptional case. You ordered quite a few products which all required DIY dedication. We understand it could all be a little overwhelming, especially considering issues you met. We did our best to help you and compensate for inconvenience and finally we came to mutual agreement. Your comment however seems to be a little unfair considering all circumstances - you happened not to follow what we agreed to. All in all our products have been returned, money has been refunded. BimmerTech Team


