BilloReviews of billo.app

This app has been a lifesaver for me! It has helped me tie some loose ends financially many times. The only issue I would have is keeping at the income consist rate. Also there needs to be more control on the brands and how they interact with the creators. There’s been many instances where some brands just didn’t have any respect for the process. I did three edits on their video, and in the end they decided to request a refund. It’s a waste of time to work with a brand that is not working well with the creator. There’s nothing on the app that controls the brands in the number of edits they request.

Great Product! Excellent service

I used Billo and had a great experience. I was happy with the quality of video that was created, the excellent customer service, price point, and user-friendliness of the dashboard. I loved that the platform allowed you to really detail and communicate the goals of the video you want created. I will definitely be using Billo again for more videos. Highly recommend.

I have loved working as a content creator for billo. I love the kindness and quick communication with all the operators, the ability to start and stop tasks, and consistency it provides. It’s perfect supplemental income for me and works with my ever changing lifestyle. I love my job!

[EDIT] JUST IN CASE YOU DIDN'T REALISE, MANY OF THE POSITIVE REVIEWS HERE ARE WRITTEN BY THEIR CREATORS, NOT THEIR CUSTOMERS. Very hit and miss. The Billo team have terrible customer service, you can't communicate with creators directly so it's hard to get your vision across. Everything takes forever because you have to message Billo (who read your message and ignore you for days). There has to be better options out there. I wont be using again (I had 5 videos created - and only received 4, one creator didn't bother even though I sent them product).

1. You can't communicate with creators that are working on your project. 2. There is no way to see the past projects a creator has worked on. 3. Billo does not enforce the content deadline for creators - we waiting more than three weeks after they submitted the content. 4. The Billo customer service team is terrible and will do things like removing a creator from your task without clearing it with you beforehand. 5. Even if a customer support rep shows as "online" you can expect to wait up to 48 hours before they message you back in the "live chat". 6. Most of the creators are completely un-vetted, there is no way to check reviews on them, and they normally provide significantly worse content than is shown in their "preview video". All around this startup had a great idea and then did a terrible job executing it. It's pathetic to see this since there are SO MANY platforms they could have modeled theirs off of and chose not to. Run the other direction - these people will ruin your project deadlines and do not care about your business at all.

I sent a prepaid label with my product to be shipped back over 5 weeks ago. The company first asked me for a copy of the label so I had to order another one because I didn’t save a copy. Ok sent a pdf copy to the company they passed it on to the creator. 2 weeks passed I didn’t receive my product so I reached out again and was told it was shipped but the tracking on my end shows it was not! I feel like im being lied to the creator doesn’t plan on sending my product back which sucks because we are a small business and need that product for content creation. I would not recommend this service to anyone!

I love Billo so much! I feel like part of a family! It’s the best job ever!