Great service! I used to shop at PoolDawg but now I am looking on BilliardsKing more for all my needs. I recently bought a Schmelke cue for a friend from the website. It got here in a very nicely wrapped box and with fast delivery (a week). I also ordered a cue shaft extender, a new glove, kamui tip, new chalk, and joint protectors. All are great. I love this store!
BL
bill L.
Bought a 1 3/4" aluminum shaft to butt…
Bought a 1 3/4" aluminum shaft to butt extender for my cue with a short (29 inch Cynergy) shaft from Billiards King. I shoot better with a longer rig. Unit came in two days. Quality and finish outstanding. Ordered with with quick connect Predator style config. Perfect fit. Less than $20.
JW
Jim W.
Excellent product and service.
Recently, I purchased two mid-cue extensions from Billiards King, a 3/8x10 and one uni-loc. In both cases, they arrived earlier than expected and the products were flawless; both fit perfectly. Excellent and timely service. Highly recommended.
JW
johnny W.
Great small business to work with
Excited to use my new cue tonight. Shipping was fast and my new cuetec ebony no wrap is exactly how it was advertised. Look forward to doing business with you again.
LS
Luke Sky W.
Service was wonderful and fast !
Service was wonderful and fast !
JH
Jeremy H.
Great shopping experience.
Great shopping experience, the price for the Cue I wanted beat every other price I saw elsewhere, I ordered late at night and it was packaged and shipped the following morning.
My order arrived in excellent condition, I will definitely order from here again.
MJ
Maria Joy M.
earlier arrives!
earlier arrives!! thankyouu
CW
Charles W.
Product was what i expected one BIG issue…
Product was what i expected no issues there, however when I paid for one day shipping through USPS I didnt expect it to travel from NJ to SC to return to VA, package arrived 4 days late. If I decide to buy again it will be shipped UPS not USPS
Response from Billiards KingSep 21, 2021
Hi Charles,
On behalf of USPS, we apologize for the delay; unfortunately, they are under heavy demand with COVID, and one of their distribution centers had a roof collapse after Hurricane Ida passed through NJ. We do have an announcement/warning regarding USPS experiencing delays that is displayed upon checkout, as well as other carriers.
Please note that you requested USPS Priority Mail as opposed to one day shipping as your review states. As also stated in our checkout warning, no carrier (UPS/USPS/FedEx) guarantees any delivery times at this point. It is as frustrating for us as it is for you, especially since we shipped your item the next day, and it should have been delivered promptly as opposed to taking the scenic route. :(
We sincerely hope that carriers are able to recover from the pandemic and others situations that cause delays for our customers. Once again, we apologize for the inconvenience on behalf of USPS.