Billiards King Reviews | Read Customer Reviews of billiardsking.com

Billiards King Reviews | Read Customer Reviews of billiardsking.com

Billiards King reviews

Showing 3 reviews with 3 stars · Clear filters

Cansu F.
Feb 12, 2026
Great products but shipment can be very…
Great products but shipment can be very slow
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Michael A.
Jul 14, 2024
Time of delivery took a while
Time of delivery took a while. Other then that, I got what I ordered.
Response from Billiards KingJul 15, 2024
Hi Michael, I'm sorry you're upset with the delivery time, but as noted when you contacted us: 1. The order was placed on a holiday weekend. 2. We had a large banner on our site stating that we are on vacation until July 9th. 3. As noted on our site, we generally ship orders within two business days 4. Your order was shipped July 9th, the day we stated we'd return from vacation. 5. You selected USPS Ground Advantage as the shipping method (3-6 business days). Your order was delivered July 11th. I completely understand the excitement of getting a new accessory, cue, or anything you order online. We are a small business, currently only one of us (that's me :)). We don't have warehouses all over the country and can't match the shipping speeds offered by those businesses that do (WalMart, Amazon, etc). I believe we set expectations properly, and am sorry if we were not clear on them.
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Kate D.
Jan 9, 2022
Do not have my order yet
I was able to find what I needed but it was supposed to arrive two days ago and I still don’t have it. The delay is probably the fault of the delivery provider, but it was a bit misleading to be told a specific date
Response from Billiards KingJan 9, 2022
Hi Kate, I'm sorry for the delay in delivery of your order. As you know, it was shipped the next business day. According to UPS tracking details, there is a delay in delivery due to severe weather conditions. The delivery date provided is an estimate, as sometimes issues arise in transit that neither us nor the carrier have control over. Looking at the weather for your area shows there has been record snowfall, flooding, and nearly 40 avalanches. These conditions may not be precisely in your area, but please do understand that packages get routed through multiple distribution centers along the way, and they may have been impacted. Unfortunately we have no control of the weather or UPS. We appreciate your patience and hope you will consider revising your review in light of this information.
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