Morey S.
Ordered glove over 2 weeks ago still…
Ordered glove over 2 weeks ago still hasn’t shipped. They charged my credit card and will not respond to any emails and the phone number doesn’t work

Authorized dealer for Cuetec, Viking, Meucci, McDermott, OB, Pechauer, and other billiards brands.
Billiards King (billiardsking.com) has 133 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 7 reviews with 1 star · Clear filters
Morey S.
Ordered glove over 2 weeks ago still hasn’t shipped. They charged my credit card and will not respond to any emails and the phone number doesn’t work
Kevin
I think they went out of business, but are still taking orders. Their phone number no longer works, emails are not responded to and nothing ships. But, they'll take your money.
John M.
I paid extra for delivery with protection and I still have not received my cue over one month later. No answer to emails. Does not answer the phone even in the limited hours he says we can call for service. This was a $700 gift and the birthday is gone now. Says delivered but no tracking number. The Route App sucks and shows no actual places just a non descript road map. Cannot make a claim as it says in fulfillment. Yet it also says delivered. Its insane and nobody responds to help. WTF Thanks a lot Billiard King.
D R.
Customer support is non existent I’ve tried for nine days straight to find when my order will ship no word whatsoever. Save your money go elsewhere this place is awful.
Jr K.
Don’t order anything from this guy. Must be going out of business. Ordered cues from him in the past. Now he doesn’t ship anything out. Me and a few of his recent customers have been waiting on orders. Guy keeps saying he’s in the er. Talked to him on the phone sounded so intoxicated he couldn’t put together a sentence.
Givens J.
Product was not delivered in a timely manner
Joshua P.
I just realized my cue I just bought has a warp in it already. I've probably only used it 4 or 5 times .
Response from Billiards KingMar 20, 2024
Hi Joshua, I'm sorry you have issues with your cue. I check every product before it ships. Since this was purchased a few months ago, the warpage may have occurred after you received it. I shipped our cue promptly and responded to your inquiries promptly, providing you with details on how to contact the manufacturer for warranty. It seems that this is a product review, not a review of my business. Product reviews may be left on the product page or on the manufacturer's web site. Once again, I apologize for any issues you have had. I hope you can update your review to reflect my business as opposed to another business' product. Thank you.