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BikesDirect.com (bikesdirect.com) has 194 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Jane L.
I just purchase a frozen 2 childs bike and helmet and so delighted with it and the quality. It arrived so quickly after ordering and during transit, there was a cple minor scratches which was rectified so quickly as great customer service. Would highly recommend and will definately be a returning customer.
Connie A.
Got my bike pretty quick (5 days) but the fork was damaged beyond usability in shipping by Fed EX. I was frankly jaded from other companies that sell goods at a discount and was expecting everything to turn into a hassle based on experience. Larry got back to my email in three hours (fast IMHO) and asked if I wanted a new bike or if a replacement fork was OK. I'm handy so I went for the fork. He got a new one sorted out the same day and sightly better cause my *exact* one wasn't available. I got the package today and found an engraved flask inside as well! I got the new one installed, tweaked and adjusted a few things and hit the trail, hard. My new friend took a New England woods beating in stride. I'm sending my workout buddies your way to get bikes that can keep up with me in the woods now that I've upgraded.
