Ahmed
Nice people
Nice people, didn't take too long and supplies everything we needed.
Response from Bike Rent NYCMar 16, 2020
We're glad that you're happy with our service, it's very important to us that all of our riders are satisfied.

Central Park Rent Bike is a Member of the BikeRent.NYC group. Bike Rent NYC is the largest local bike rental business in New York City and is the official bike rental company of the NYC Parks. Bike Rent NYC serves New York City residents and visitors alike.
Bike Rent NYC (bikerent.nyc) has 559 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Activities & Tours · New York, New York
Excellent

Activities & Tours · New Rochelle, New York
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Activities & Tours · New York, New York
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Activities & Tours · New York, New York
Excellent
559 approved reviews, newest moderated first
Ahmed
Nice people, didn't take too long and supplies everything we needed.
Response from Bike Rent NYCMar 16, 2020
We're glad that you're happy with our service, it's very important to us that all of our riders are satisfied.
Oscar
Good services for cycling around Central Park. Honest prices. Recommended.
Response from Bike Rent NYCMar 16, 2020
Many thanks to you Oscar! We're thrilled to hear that you enjoyed cycling in Central Park with us.
Valentin
Good bikes kind employees, very helpful
Response from Bike Rent NYCMar 16, 2020
Thank you Valentin! Our employees are truly the shining stars here at Bike Rent NYC.
Gemma
We turned up at the specified location in downtown and were met by a lady who seemed blissfully unaware that bike tours were run from the location. There was no sign of the guide and a lot of confusion around why we were there (the location is a very small bike hire shop). The lady in the shop called a colleague who confirmed that a tour would be taking place, but that the guide would be "5 minutes late". So we waited. And we waited. And we waited. I asked the lady in the shop to confirm exactly how much longer we would need to wait, but she said that she really didn't know. The guide turned up around 40 minutes later having got stuck on the subway. The tour itself was good fun and the guide real comedy value - although I did have to question some of the information that we were given - I think the guide was a conspiracy theorist - which added to the interest of the tour! It was a shame that the "customer service" in the bike hire shop put such a dampener on the tour.
Response from Bike Rent NYCMar 16, 2020
Hello Gemma, We are very sorry that you experienced such a long delay for your tour. This is not reflective of the high standard of service that we provide for our riders. There are times when difficulties exist outside of our control, but we take full responsibility for any inconvenience that you have faced. We again offer our sincerest apologies. Should you return to visit NYC, please consider reaching out to us so that we may provide you with a more pleasant experience.
Nicolas
Great experience with Bike Rent NYC last summer. We were 3 adults and a kid of 4 years old in a child seat and we enjoyed Central Park for three hours. Everything was perfect, thanks Bike Rent NYC !
Response from Bike Rent NYCMar 16, 2020
Thank YOU Nicolas!
LSM
Invigorating autumn ride in the park. Complete with interesting live commentary from witty and knowledgeable guide about the park and its neighbourhood. Stops at scenic lookout spots and the park’s landmarks always welcomed. Fair on the pocket. Just the right touristy thing to interest 2 teen boys travelling to NYC for the first time with their “boomer” adult - outdoors, crisp air, thrill of riding downhill, awe-inspiring NYC skyline and more. Room for improvement - friendlier attendants when checking-in. Would highly recommend.
Response from Bike Rent NYCMar 16, 2020
Thank you very much for your feedback, as it helps us improve as a business. We're very happy to hear that we provided a good experience for you and your family.
Jens
It was easy to rent the bikes. The map was good for orientation. It was a good ride through the Central Park we had! We had a nice time there! The bikes were ok. Easy to deposite the bikes. Good experience!
Response from Bike Rent NYCMar 16, 2020
Thank you for sharing your thoughts! We're overjoyed to hear that you had a pleasant experience riding through Central Park.
maria
perfect bicycles
Response from Bike Rent NYCMar 16, 2020
Thank you for writing! We are very proud of our bicycles, which we are constantly maintaining for our riders!