sergii
Everything was good
Everything was good
Response from Bike Rent NYCMar 16, 2020
Thank you!

Central Park Rent Bike is a Member of the BikeRent.NYC group. Bike Rent NYC is the largest local bike rental business in New York City and is the official bike rental company of the NYC Parks. Bike Rent NYC serves New York City residents and visitors alike.
Bike Rent NYC (bikerent.nyc) has 559 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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559 approved reviews, newest moderated first
sergii
Everything was good
Response from Bike Rent NYCMar 16, 2020
Thank you!
BIERMANN
War alles problemlos, wurde gut und schnell abgewickelt, die Fahrräder waren okay und haben uns gut durch den Central Park gebracht
Response from Bike Rent NYCMar 16, 2020
Danke!
Juan
Everything was well organized and people nice.
Response from Bike Rent NYCMar 16, 2020
Thank you for choosing Bike Rent NYC, Juan!
Gretha
Bikes were good and service was fast snd to the point
Response from Bike Rent NYCMar 16, 2020
We waste no time getting our riders set up on bikes to enjoy the city! Thank you for your feedback, we greatly appreciate it.
Janno
Fast and easy.
Response from Bike Rent NYCMar 16, 2020
We appreciate your comments!
lisa
Easy to work with. Waited for our bikes (25min) They did nt have them on sight. Very nice people.
Response from Bike Rent NYCMar 16, 2020
Hello Lisa, we would like to apologize for the wait. Thank you for choosing Bike Rent NYC, and we hope to see you again soon!
Johan van den B.
Worst experience in NY to date.. The bike ride around Central Park was amazing, but renting from this place an absolute nightmare. On returning the bikes, they gave my UK driving license to another customer, but instead of being honest about it, they gave so many pathetic excuses, I lost the will to live.. Promises of calling me, keeping me up to date, going to collect my id from the other customer amounted to nothing. I had to call, I had to go back on my last day and have another argument with the so called manager... Useless, pathetic doesn't even begin to describe the situation.. Ruining my time in NY without my driving license I had to cancel a carhire/trip and also left NY without my id. I could not drive for work until I got a new license and struggled to get any refund or compensation to cover the cost for replacing the license... I hate lies more than anything in this world and when a company screws up and keep lying to a customer it makes me angry beyond believe...
Response from Bike Rent NYCMar 16, 2020
Hello Johan, We are deeply sorry for the negative experience that you had. It does not reflect who we are as a company, and we have worked hard to correct our shortcomings. We completely understand your frustration and we have taken your comments seriously. We are constantly working on improving our business, and feedback like yours helps us become a better business.
Am
The service was great, the bikes were perfect and we had an amazing day. We just loved it!
Response from Bike Rent NYCMar 16, 2020
Thank you for letting us know that you had a great time!