BikeBerry.comReviews of bikeberry.com

This company sucks, you are treated like god before you buy, after you paid you have to beg them for returning non working parts, they will charge you 15% for returning and you have to pay shipping cost

They totally suck and lie about everything they do. They send you a bike and so many parts ,,, You gotta hire mechanic. To pieces of things,

You don’t receive all parts ordered, when you contact them you are given the runaround and most times you will never receive your missing parts.

I bought a 49cc friction drive motor kit. when I received it there were parts i didn't need and parts that were missing .After a lot of calls they finally sent me out some parts but I had to rework them With under 100 miles on the bike all I have is problems with bolts coming loose clutch springs breaking etc. They have nice ads but i would buy elsewhere!!!!

The bike that I ordered said it was 26 in after reading the review I found out that it was only 19 in so I tried to cancel it 10 minutes after making the order they told me they cannot cancel the order even though it hadn't shipped yet after receiving the order and trying to return it they tell me I am going to get charged a 15% restocking fee and I have to pay for the shipping also they're only going to give me in store credit for the rest. If that isn't bad enough the items they sent me were dented rusted and inferior. Do not order anything from this company they are only all for themselves.

Falicia C was amazingly helpful and provided great customer service!!

Defective product, missing, parts, lousy assembly directions, and horrible customer service. They never refunded what they said they would, they never remediated the missing parts or the defective manufacturing, and now they are completely ignoring me. I've spent hundreds of dollars for a bike that is still lying in pieces on my living room floor months later. It cannot be assembled due to manufacturing defects which have been photographed and sent to them as they requested. Later I found another site of reviews for this company - all of them terrible and with similar complaints to my own. Don't trust this company for online sales!

Very happy with the service to help the parts you may be on the West Coast I’m on the East Coast it takes a little bit to get the parts I expect that but I’m in no hurry to get a Bikes bill