BikeBerry.comReviews of bikeberry.com

Advertised that they shipped to Hawaii. Never confirmed with me what port they were shipping it to. They shipped it to the wrong port and then wanted me to pay to ship it to the right port. Then they apologized and said they were fixing it but the shipping company at the wrong port kept calling me to come pick it up and said that nobody had contacted them about it being in the wrong place.

Garbage products, terrible service. Spent hundreds of dollars on a bike engine kit, came with broken pieces they refused to replace. Never worked right, never ran

Ordered a set of motor mounts, hub adapter and sprocket for my son's Schwinn chopper bike. Package arrived missing the hub adapter. I first sent an email with no response, so then followed up with a phone call a day later. I was told to send whatever photos I could to support my claim and it would be "investigated". I suggested checking inventory would reveal a surplus hub adapter and was told "yeeeaaahh, I dont know what that means." The operator then checked inventory and found they were out of stock with no eta for replacement. No notice of this beforehand! She reluctantly agreed to credit my account and abruptly hung up the phone! NEVER AGAIN WILL I DEAL WITH THESE PEOPLE

The company told me that they had the ability and expertise to ship a bike to Alaska. They advertised this service at 375 dollars. After I purchased a bike, they informed me that it would be another 570 dollars due to my "remote location" in Alaska. After I paid that, the date of my delivery has continually changed. I have yet to receive my bike and it has been 2 months. We are literally running out of time. They refuse to track the shipment and they refuse to refund me anything for all the time I have not had the bike. Do not trust them. Do not buy a bike from them. They also stopped replying to my emails.

Bike berry stole my money twice now. No items delivered! These people need to be shut down!!

Horrible service paid for item never received. will never purchase or recommend to anyone again

If you care about your child's life, avoid these cheap chinese death traps. This is your warning.

Do not order next day shipping i payed $29 for next day shipping and it's been over a week and it's still in the mail even after talking with someone i was told it was next day after it leaves the warehouse, but after it left the warehouse, they mailed it standard ground shipping. I probably will not be ordering with them again just because of that alone.That's $30 that could have been refunded. I'm good