BikeBerry.comReviews of bikeberry.com

Bike Berry staff helped me all along the steps of buying my beautiful ETrike. Beginning with the tough decision about which Trike would be the best one for my needs to the purchase and on to then final shipping process. All the staff were very friendly and helpful.

Love this company,, their products are top tier and service is immaculate,, definitely professional 🤘

everyone and everything

Bike Berry has an amzing customer attention you don't find everywhere. They make it easier to order things you need, and when it is out of stock, they offer to inform you as soon as the item is back in stock. One of the principles that gives me a great deal of confidence in buying items online from a company or seller is their quick response to inquiry from a customer or a pontential customer. I feel very confident about ordering the items I need from this company because they have shown that they value their customers and are willing to go the extra mile to ensure that the customer is satisfied. That is not common with many online sellers.

Ordered the keg style gas tank and received only the tank, no mounting hardware and not cap. Was pretty angry as it was my first order. Was not gonna order again. Kayla was very mild manor and was able to fix the issue by shipping out the right order.... She was pleasant and was able to fix the situation and I will be satisfied when receive the correct part.

I made a purchase, and had a small issue, called the 800 number, Kayla answered in 30 secounds and got the problem solved. I have to thank Dave and his BIKEBERRY.COM Team for many years for selling good quality parts and engine kits. Other companies sell engine kits that have to be completely disasembled to check for small metal burrs/debris inside the engine. So far I have not had any issues like that, but always check anyways. File and round off all intake and exhaust ports inside the cylinder so the piston rings don't catch and break apart. Make dam sure the piston wrist pin retainer clips are seated in the groove and does not spin. Remove the retainer clip and bend open to make it wider/bigger and replace it in the groove till you hear it click in place. Spin it 1/4 turn to double check your correct.

scott was amazing quick to reply quick to come up with solutions

Garbage products, terrible service. Spent hundreds of dollars on a bike engine kit, came with broken pieces they refused to replace. Never worked right, never ran