Big O TiresReviews of bigotires.com

I was charged 507$ on a 417$ quoted price.102$ to mount and balance 2 tires 6 Dollars disposal fee witch I expected. Then 52 Dollar disposal fee. There wasn't anything to dispose of so I consider that a fraudulent fee. So I will be taking my business elsewhere. Danny

My wife took her Toyota RAV 4 to your S. Mason Street, Fort Collins, CO store yesterday afternoon (Friday, 8/4/23). Since the attitude at Discount Tire is definitely NOT what it used to be, and since she could get the Hankook tires she wanted at your store within a day, I suggested she go to your Big O store. When she came home, she complained about the driver's side arm rest needing to be cleaned. I went out and looked at the arm rest which had what appeared to be black grease pretty much all over it! The interior of the car is light tan; so don't tell me someone didn't see this mess! Why didn't that person wash up before getting into a customer's car with that stuff on them? Fortunately, I had some Toyota Fabric Cleaner; and even with that it still took a while to clean up the mess! Then there's the $27 plus charge for "shop supplies". Like what? What supplies did you use for this amount of money? Is this the latest "industry hustle" to run up the price? This quality of work is BEYOND UNACCEPTABLE!! This quality is something I would have expected had the car been taken for work to some feed lot out east of here!! Sid Cooley

Living out west, we have had Big O tires for many years. We recently moved to Minnesota and made sure we had brand new Big O tires since MN had Big Os. They recently closed all their MN stores without notice. In fact, we actually received an ad in the mail AFTER our local store here closed WITHOUT NOTICE. I called their warranty department today and was told that tire rotations or any other kind of normal tire service would not be honored, and that if we had a road hazard it was us to us to find someone who would work with their warranty. When we purchased their tires, the envelope said, "This envelope is also a HANDSHAKE. Big O Tires - the team you trust." They need to add to that "When it is convenient" Be assured, even if Big O starts up business again in MN, we will no longer be purchasing tires with them, knowing that at any time they could just pull up roots and leave without honoring their commitments.

Don’t use Big O on boulder highway in Henderson, NV! Extremely unethical! Got a quote on a set of tires and ordered. On the way home, I had that; “I’m getting ripped off!” feeling. Went to Big O on gidson and 215 for another quote. They quoted me $500 less!!! I thought HMMM! I hate unethical practices! Went to discount tire and was quoted $750 less than the first Big O. I then went to the boulder Big O for a refund… I got charged nearly $454 for restocking. They didn’t even have the tires on the premises; so what are they restocking??? After that I went back to the Gibson Big O. Talked to them and was told they don’t have to do that charge. I’m a 100% rated disabled veteran; I wrote a review and was contacted by regional manager. He did nothing! In spite of knowing everything in this rating. Moral of the story: “Stay away from Big O!!! Go to Discount Tire: They are always fair and honest! Wish I could get my money back! Boulder Big O quote: $2279.58… Discount Tire quote accepted: $1399.48… Same exact tires!

We were in Branson on the 2023 Fourth of July weekend , traveled out of state to MO. We ended up with an almost flat tire from a nail and drove to the nearest tire place which was Big O Tires in Branson, MO. We limped into Big O tires 10 or 15 min before they closed , my husband asked if they could please plug our tire so we could get back on the road ; the way they treated us was shocking. A man behind the counter suddenly got very angry when my husband asked if they could plug our tie and said " I'm not fixing your stupid tire , it's 10 minutes before we close" - he said this in a hateful, mean way . My husband was a bit shocked but asked if they would at least sell us a plug kit, he then responded and said " No! get outta here, we close in ten minutes! " . With the 2nd hateful response my husband turned and walked out. We went to Walmart four miles away, bought a plug kit and supplies and fixed it ourselves. There was no need to be this hateful to a stranded traveler , and, fixing tires is what they do it would have taken them 10 or 15 minutes to help us. Big O tires in Branson MO are jerks !!

It was the worst experience I have had in my life.The one on s.p.i.d.sorry ass worker's

Tammy in Colorado Springs is a blatant racist and I will not tolerate her disrespect ever again had my sons car towed and didn’t even call him first there are cars in that parking lot literally for years my sons car was there literally less then 24 not blocking anything and charge him 305 for the tow this racist manager is disgusting and should be fired

Been customers of Big O for many, many years. No problem with tires ..always pleased. However we started using Big O for oil change, filters and rotation. We went into the location on Gibson and 215..wanted oil change, filter, etc. They put the oil plug in so badly with an impact wrench that it was fused onto the oil pan. Tires were marked before taking in and they were never rotated. It took hours to retap and repair the threads on the pan. We will never go to this location ever again.