Big O TiresReviews of bigotires.com

I bought 4 tires for my car and printed the appt confirmation. Big O installed different tires, inferior to the ones I actually bought, and they confirmed their error. Then they said they would order the right tires and charge an extra $100 for shipping, and refused to refund the $50 deposit they charged me for the wrong tires. I spoke to the manager and got my $50 back, had them remove the wrong tires, and said I would buy tires somewhere else in the future.

This one is on me! If you want rubber on rims, they are just OK. If you want knowledgeable car care, attention to detail, trained technicians that understand your vehicle, look elsewhere. Set of directional tires rotated one backwards and drove over 5000 miles.I hope l won’t experience any issues. Lacking level of expertise!

JUST READ THE ENDLESS PAGES OF 1 STAR REVIEWS! IF YOU DO BUSINESS WITH THESE JOKERS, YOU ARE A FOOL! THEY ARE MASTERS OF THE BAIT AND SWITCH. I AM BAFFLED AT THE NUMBER OF CUSTOMER COMPLAINTS! I HIGHLY RECOMMEND YOU STAY AWAY FROM THIS GREEDY, DISHONEST PLACE OF BUSINESS!

Big O tire at 6Th & Chambers is not a good choice for tires. Their tires lasted about 6 months before they need to be replaced therefore their tires sucks. And consumer service isn’t friendly at all. And they’ll throw your spare tire in your car & don’t care where it exactly goes or making sure it’s tied down properly. On top of that if you leave anything valuable in your car as they have your vehicle like jewelry or anything else valuable. They’ll steal it & lie about it. It’s just wise to avoid them & just go to a better tire company to get a set of new tires for your ride.

STAY AWAY!! Please never get a Big O Tires credit card. Payment due on the 1st, if paid on the 2nd $41 late fee every single month. So many sneaky fees you will never be done paying off this card. Best to not ever get a card like this.

Scheduled an appointment online for front end alignment at thier yuma az store. went in the day before appointment and asked for a quote on tires to go with the alignment. when I arrived for the appointment i was told they didnt have anyone to align my jeep! never received notification that the appointment was cancelled. They absalutly have no F@#H^&$%# clue what they are doing there. Should not have delt with cut rate ametures. Dont waste your money. Go to discount tire or even walmart to get tires or work done. Dont waste your time with these amatures.

Big O Tire in Fayetteville AR is the biggest ripoff place. They hardly ever fix people tires, almost always sell a new tire instead. Don’t ever make an appointment because appointments are useless. I set one up 5 days in advance for 8:30am 03/02/2024. Got there and checked in early. 3 hours later I asked what’s taking so long. The response was on your still here and they haven’t done this yet. I said yes I’m still here and no work yet. 45 minutes later my truck was pulled in and 45 minutes later it was done. They only changed 1 rotor & 1 brake caliper on right of my truck with new parts I supplied from AutoZone. They charged me for 1 1/2 hours of labor. When I asked why so much for 45 minutes of work. They said they charge what computer says. The computer does say 1 1/2 hours for both rotors & calipers on rear axle. They only replaced 1 on the right rear. They never would give me a refund for the extra 45 minutes they charged me for. Very dishonest business and I WILL NOT EVER DO BUSINESS WITH THEM AGAIN. have brought tires there before for a trailer and have trouble with value stems leaking all the time. They did fix a tire for me but they did try and tell me I needed a one a few months back. After arguing with them they finally repaired it. Once they knew they couldn’t upsale

The 2022 alignment job I had done in Boise Idaho "where I live" prior to a road trip caused two good tires to be ruined and my front new brakes ruined as well due to vibration! To make matters worse the Big O shop I went to in Arizona for help refused to service the warranted alignment. The Manager demanded I buy two more new tires so I could just ruin them as well! I Left the circus act went to a real front end shop "Greulich's" whom told me it was badly aligned, like the worst! I Drove home with soo much loss$$$, never again!