C M.
They suck
They suck. Bait and switch. Quoted price and changes after started working on it and pulled nail out of tire. Claimed they didn’t have tire they initially quoted and I signed off. Livermore big o tire.
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Big O Tires (bigotires.com) has 197 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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C M.
They suck. Bait and switch. Quoted price and changes after started working on it and pulled nail out of tire. Claimed they didn’t have tire they initially quoted and I signed off. Livermore big o tire.
Michael S.
Made an appointment for Saturday morning on Thursday, my car sat there until 3:00 and they called and said the rims I had brought them didn’t fit. I took everything home to find out that they did fit. Brought everything back down there and was told to come back in a week and they would look at it. Went else where. If I would have lichen to them I would have sent back rims at a substantial shipping cost and had to find other rims good thing I checked for myself
Scam R.
Went there for an oil change. 1/24/23 Under new management. They enter incorrect miles reporting to carfax on previous visit they entered 54,000. Only had 24,000 miles manager asked me if I drove my car backwards? Big O tells me we need new brake pads and rotors and car only has just over 25,000 estimate cost $1200.00 They just lost a long time customer. Big O lacks integrity. An hour wait for oil change. my previous oil change was $64.15 and today they charged $105.82 and they put a fake signature on the receipt. Never again. very bad management. The State if NV should investigate this fraudulent company and take immediate action to protect consumers.Richard Langer is a scam artist at 3625 S Fort Apache Rd, Las Vegas, NV 89147
Kimber C.
Just go to Sam's Club for your tires. If you MUST buy from them, then buy the absolute cheapest and lowest tread life guarantee tires, because the higher priced ones are exactly the same compound. Bought the 60K mile tires, and they did not even last to 30K, if you try file a claim on the warranty, they will do every possible technical denial they can to get out of it. Never Again.
Edward T.
I was to get a sale for tires buy 2 get 2 free. They charge me 352 for the tires another 535 for installation, warranties and taxes, for a total of $878 I decided to go with some who charge less for installation
Mary T.
Murfreesboro TN store. Repeat customer. Been here since 8am for simple basic oil change. They told me at 9 that I had "major oil leak" from o ring and oil pan gasket. Went from $55 oil change to $300+. It's now 11 and still no word. ..I'm in waiting room dying of hunger and thirst.
william H.
Had a tire that needed replacing under the Big O Replacement warranty for road hazards i purchased with the tires. After replacement they told me there was a $21 dollar fee for changing the tire and about $24 for the warranty for the new tire. First they did not notify me or explain the charges before replacement. Second their competitor Discount Tire only charges for the new warranty for tires they put on. i could have picked up the tire and paid less to have it changed at another tire place for less if that was the case,
chuchu C.
Rude horrific reception person (gumpy old man) that really need a tuneup on his brain, as pizzing customer away is not a smart practice. For a simple tire change over, paying $37ea for the job is ok with me but he chooses to pizzz me off with an low level story trying to lecture peopel tires not being bought via their shop and zhits like that,t just BS... just get it done you Stupid! better than paying standard hourly wage to your colleague doing nothing (where as other places can get it done @ $25 without saying a word). Services like this nowaday deserve failure at the end (deem for closure, no wonder they have to move location). I will not go to this shop for any servicing nor would i recommand to anyone, infact I will warn people not to go there if not needed to.