Big Home TaxWe are dedicated to being a Premium online software provider, offering the high quality GENUINE and LEGAL licenses you need at unbeatable prices.
Big Home Tax (bighometax.com) has 597 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
IT & Communication · FORT COLLINS, Colorado
Excellent
IT & Communication · Parker, Colorado
Excellent
IT & Communication · Aurora, Colorado
Excellent
IT & Communication · Denver, Colorado
Excellent
Showing 196 reviews with 1 star · Clear filters
Neil D.
As much as it troubles me to say I believe this company is a fraud. The coupon code for federal free e-file no longer had validity in that it had been used too many times already. This company is not reliable.
khatkoota K.
I wish not but any star I purchased two… I wish not but any star I purchased two software but they didn't send me anything they are a thief. THEY SAID WE DIDN'T RECEIVE IT UNDER THIS EMAIL YES THEY RECEIVED UNDER DIFFRENT EMAIL BUT THIS IS THE A PROVE WHAT I RECEIVED FROM THEM I use another email just send this Big Home Tax ⭐⭐⭐⭐⭐ How many stars would you give Big Home Tax? Hello A, Thank you for purchasing items from the Big Home Tax! We would love it if you could help us and other customers by reviewing the products you recently purchased. It only takes a minute and it would really help others by giving them an idea of your experience. Click here to review us on Trustpilot TurboTax – Deluxe 2024 Federal + E-file & State – Mac OS, Windows [Digital]
K P.
Update: Nguyen Dinh Duy is the owner of BHTax and he is a crook. READ OTHER REVIEWS here and on Google; they describe similar experience as mine. Original: I bought two different TurboTax software licenses (one on March 27 2025 and another on April 1 2025). On April 4 2025 I realized that I am unable to download the State version of the software. So I called TurboTax Tech Support, only to learn that the reason I cannot download state is because the same license key was already registered by another user, and they already downloaded one allowed state. I asked the Tech Support person to check my second license also, and sure enough that license was also already registered by another user. BigHomeTax only offers TEXT MESSAGE support. I texted, and it took DUY 2 hours to reply. He was easy going at first but then demanded screen-shots of errors. Not able to understand logic. There are no screenshots to prove another user has already registered the software, and he refused to understand this point.
Response from Big Home TaxApr 5, 2025
you have not provided any evidence for us to help you fix the problem. You are deliberately writing a bad review to bring us down. For any contact, please text us at +1 (714) 258-6355
Crystal Ri B.
Unable to activate the software with the license key provided with my purchase. No way to contact the company for immediate help. Telephone greeting says they only respond to text. Does not give a timeline as to when they will respond. Update 4/4/2025: Because of the above truthful review, this company has threatened to cancel my software (TurboTax) license key and also not issue a refund for the purchase because I gave them a 1-star rating and stated what my experience was. I contacted them when the code didn't work and they had to issue a new activation code since the original one apparently got cancelled by the TurboTax system for God knows what. By threatening to cancel my activation key (which voids the software), I cannot trust the software for filing taxes and will have to purchase elsewhere. See how others have gotten to the filing stage only to learn that their software activation keys had been cancelled. I will dispute the transaction with my bank and provide them screenshots of the threats and rude texts from BigHomeTax. I conclude that BigHomeTax is a vindictive company that doesn't have a clue about customer service, ethical business or U.S. consumer protection rights. We need a way to upload screenshots so the world can see the nasty texts this company sent to me! Update 4/5/2025: I went to report BigHomeTax to TurboTax as I'm sure threatening customers would not be acceptable for their redistributors. But they were already reported by many others and TurboTax has confirmed BigHomeTax is not an authorized reseller of TurboTax software. Google search turbotax support and type in "BigHomeTax" to see for yourself. Update 4/6/2025: Trustpilot needs to add a "Resolved" rating and not just a "Response" rating. Look at the responses BigHomeTax has given to dissatisfied customers all having the same issues with BigHomeTax pirated re-sold software. Look at the BBB complaints for this company as well. Responses don't mean anything if all the company has to do is just type in some nonsense that doesn't address the issues reported in the reviews.
Response from Big Home TaxApr 5, 2025
This is your second review of our company. You should read through the information we have published about product support. We only support via text messages. Best regards
Jack P.
counterfeit
Eric S.
Purchased turbotax personal and business for tax year 2024. Could not pay the state fee to file because the license had been canceled. If you buy from this company beware of this risk. Now I have to buy the software again from Amazon.
Robert T.
Bought software from "BIG HOME TAX" in January 2025 I installed and the product updated Yesterday I completed my tax forms with Turbo tax When I got to the payment screen to Efile my Fed and State files I could not complete the process TurboTax says the License was cancelled I'll have a dispute with "BIG HOME TAX"
Christian W.
Though their site has all the signs of legit, they are definitively a scammer. They are purchasing valid license codes and recycling them.