Big Home TaxReviews of bighometax.com

I purchased TurboTax 2023 and 2024 from these scammers. They sent license keys that worked initially, but when I needed to move TurboTax to a new computer the license keys did not work anymore. I called Intuit and they said the license keys were paid for with stolen credit cards and were now inactivated. Intuit said that usually the license keys Big Home Tax gives out are valid license keys, but as Intuit figures out which license keys have been stolen they inactivate the keys. Usually a customer will not notice until a later time when they try to e-file or move the software to a different computer. This is why there are so many reviews on this site citing problems with e-filing. DO NOT BUY ANY SOFTWARE FROM THESE SCAMMERS!!!

They are a SCAM. I bought my TurboTax software from them; and it did work initially. When I had problems and couldn't reinstall it (i.e. invalid activation code error), I contacted TurboTax support. I was told by TurboTax support that BigHome Tax is NOT an authorized seller of their software. As such Intuit does not warranty the product if you buy it from them. In my case, when I initially downloaded the software for my Windows PC, it worked fine. When I tried to reinstall it, I was mysteriously licensed for the MAC version of the program. I don't own a MAC and never have. Although I can't prove it, it appears they resold my license number to someone else who has a MAC. NEVER buy from them ... Total scammer.

The TurboTax product key number given didn't work. I called the customer service number 1-714-258-6355 on Sunday (4/13/2025), and the automatic response says the number is windthrown. Therefore, I thought this was a fraud seller and had to purchase TurboTax from other retailer (Amazon).

I purchased TurboTax Premier in order to do 4 individual returns, one of which was for 2 states. The license let me efile the first State return but after that it was always “Hmm. We have hit a snag.” Each time I wanted to efile a state return, I would have to write and literally beg them for another license code. Then the efile would work. Yesterday I finished the 4th return and of course it wouldn’t efile the state return. I wrote asking for another license code and they have not responded even though I have followed up with more emails. It was a complex return and luckily it let me efile Federal. But it looks like I’m going to have to print the State return. You get what you pay for! I will not do business with this company again.

Scam. Can't e-file with this Turbotax. Stay away. The license key you'll get will be canceled. You'll be stuck. STAY AWAY. DO NOT BUY ANYTHING FROM BIG HOME TAX.

Complete SCAM, do NOT buy from these folks. Even if the serial number they give you allows you to install the program, you won't be able to download states, e-file, etc. Intuit is aware of them and says they are NOT authorized to sell any Intuit products.

I was unable to complete the download, due to an error message. I was unable to contact anyone with Big Home Tax, concerning the problem, and the license key was never entered. Efforts to request a refund have been unsuccessful, due to communications issues with Big Home Tax.

They are a scam! I purchased TurboTax Premier from them and was able to download and activate the software. HOWEVER, after spending hours completing my tax return, it wouldn't go through when I tried to file. I called TurboTax and was told that my license had been cancelled and a refund was issued—Stay away!