Big Home TaxReviews of bighometax.com

I purchased a business license and 3 months later it stopped working. Contacted TurboTax and they told me the key was revoked by the vendor or due to fraud. I contacted BigHomeTax and they will not resolve it. Google them and you will see that this is a common scenario.

The activation code is invalid for TurboTax Home & Biz 2024 Big Home Tax appears to be closed for the last 5 days leading up to the final filing date. Cleared schedule to do taxes this 3 day weekend, so now must purchase TurboTax AGAIN. The order advertised 10% off but charged the regular price.. and 15% off future order.. ripped on the discounts also.. One positive is that their website is still up and there's an active recording on their answering machine saying they only accept SMS communication, whereas the email confirmation says We only accept messages via phone number.: UPDATE: They responded to my message and waiting to see what happens.. bumped to 3 stars.. will bump up again if we get this rolling I provided all info by text including screenshots of the issue and was told they would escalate to a Support person which usually respond in 24-48 hours. The support people never responded though the screening person begged to not buy again and WAIT for them to help me.. 4.5 days later - no response, so I bought another copy and got a valid code. Now have to take 2 days off work to scramble and complete the tax return. Rather than continue promising they would help, it would have been better to tell me to F-off and I could just buy elsewhere and file a dispute. That way i could have completed it on my planned timeframe. ZERO STARS

Bighometax.com fraudulently acquires license codes for software. They then sell those license codes to unsuspecting customers. If the customer downloads and files the same day they buy the software, they will probably be fine. But if they wait a couple of weeks to finish their return, that will be enough time for the originally defrauded legitimate customer to find out that their account has been charged for software they didn't authorize. The legitimate customer rightly cancels the license. Then when the bighometax customer calls in, they get another fraudulent license.

The licenses are not valid. the identical key is sold to multiple customers. I was able to download and use to prepare and e-file without a problem, but when I tried to use the product a second time for an amended return, I ran into problems updating the software. Intuit informed me that the company is not a legitimate reseller and cannot sell licensed products. Do not buy any product from this company.

THIS IS A SCAM SITE SELLING USED LICENSES FOR SOFTWARE! I purchased a personal tax program as well as a business tax program at the same time. Both licenses popped a code 605 while trying to activate and said they were invalid. I contacted the company through their "text" helpline and was provided with two different codes. Both of those showed invalid as well when trying to activate. I was given a 3rd set of activation keys which also failed. Stay away.

Scammers The license Key's don't work, they employ only BOTS to respond, no human available to resolve issues Very sophisticated website and legit appearance, however, they tick all the right buttons but are fraud

SCAM ALERT - They will sell you a valid license key that they later cancel/revoke, rendering your keys invalid. I am unable to transfer TurboTax 2024 to my new PC even though I have 4 of 5 licenses available because they pulled this scam on me. If you read the reviews, it's clear that they doing this to a lot of people. Thankfully I was able to get my taxes filed before they pulled this stunt, however if I need to open up that return for any reason, I'll have to buy another license due to this SCAM.

The licenses number they gave me for TurboTax did not work. They promise to respond to customer service request with in the hour and that is also not true. I've left messages using text, Facebook and email and have gotten to no assistance. Buyer beware, or you'll end up like me, paying for a product that is completely useable. Now I will more than likely have to buy TurboTax again and I feel stupid about that.