Starr H.
Misleading return policy
I made the mistake of ordering a left handed set of golfclubs instead of right. I contacted them the day they arrived...product STILL in the box. They would not allow me to exchange them for the correct set. I was even willing to pay for the shipping cost to send the others back. Now i am out almost $300. Return policy says they do returns for wrong product and damaged product. I ordered the wrong product.
Response from BigEasyMart.comJul 30, 2025
Regarding your request, as per our return policy, we can only accept returns for items that are damaged or incorrectly shipped. Since the product you received matches the specifications clearly listed on our website and the order was fulfilled correctly, we’re unfortunately unable to accept the return in this case. We understand how frustrating this situation can be and truly regret any inconvenience caused.



