Big EarReviews of bigearinc.com

Very customer oriented. I was at an event they attended and I couldn’t get over to their booth until they were about to shut down and they still made a pair for me while they were tatmring diwn. Also the provide great earplugs. i’m buying my 4th or 5th pair. Bought my first pair 8 or 9 years ago. Love them.

I bought a pair of the custom molded solid plugs after attending a seminar presented by Big Ear at the 2026 BMW MOA rally. It was definitely not a sales or product demonstration, but it confirmed to me that I needed hearing protection before I lost any hearing. I had a pair custom made for me at the show in about 5 minutes and then came back to pick them up an hour later. They showed me how to insert them properly. The next day, I used them for 6 hours on a motorcycle ride. They performed just as described and there was no ear fatigue or pain. In fact, they enhanced my in-helmet biker to biker communication, which is now clearer while blocking nearly all the wind noise. They greatly exceeded my expectations, and I would not hesitate to recommend the company and their products.

2026 BMW MOA Rally. Friendly and accommodating. Provided good service with an emphasis on protecting hearing and being realistic about hearing recovery. I'm looking forward to using my new ear protection to prolong what hearing I have left.

Still have and use my original pair from years ago. Love them. Have three pairs.

2nd set of custom ear plugs. Great service, were ready in an hour and a great fit.

I have had no response to emails or phone calls. I’m hesitant to place an order, as it may have closed down and it will be lost money.

I ordered molds for the Bose Proflight headset. It took almost three months for the custom molds to be made. The molds are uncomfortable and the noise canceling of the headset does not work right with the molds. Glen from Big Ear was slow to respond to help then ghosted me. I wasted my money. I don't recommend Big Ear.

I waited months for my Big Ear custom ear pieces to arrive, and when they finally showed up, they didn’t fit at all—even after having my impressions professionally taken at my ear doctor’s office. When I reached out to customer service for help, their “solution” was to tell me to go buy a Dremel and shave them down myself until they fit. I’m not sure how a company selling custom medical-grade ear pieces thinks DIY grinding is an acceptable fix, but it was honestly shocking. For the price and the wait time, I expected a professional product and support. Instead, I’m left with ear pieces I can’t use and advice that feels downright unsafe. Would not recommend.