BigCommerceReviews of bigcommerce.com

Bigcommerce is a good way to get a store online. Has good integration with other apps, but some are just too expensive for smaller businesses.

BigCommerce is great but for some reason it keep having issues with the site acting slow. It offer great apps and decent prices.

Good basic web hosting and site creation. Some "basic" features are missing, but available with paid add-on services. Back end is a bit clunky and quirky but usable. Customer support is very good.

The Good: The cost, The service, The support staff. The Bad: The free templates are boring, The templates that cost money are not much better and some are even worse. Navigation when building/editing your page can really get confusing. Navigation when administrating your page can also get confusing. They do nothing to promote your site as you're basically invisible on Google search.

Most importantly I love the 24/7 help and assistance.

Really overpriced for what you get. Things that are basic and included with other platforms cost more on BC. We've had server issues with them too. Very disappointing.

The options to customize your site for success are great! The part where they look after their customers not so much. When you lose a weekend worth of sales and the customer service rep says "yeah we've been getting a lot of complaints about that plugin failing" all that I as a customer wonder is "Then why didn't you put out an alert so that I would have found out before loosing sales and customers?"

Good communication. Easy to understand with no accents.